Job description

Position Title: Regional Manager

Reports to: VP of Retail Operations

Location: Jacksonville, Florida - US (Hybrid - Work from home and travel to store locations in this area)

Contract type: Full Time, Permanent

About BibliU

In late 2023, BibliU, Inc. acquired Texas Book Company (now ‘BibliU Campus’) to provide a more comprehensive suite of products and services to higher education students, faculty, and administrators across the U.S. Since this acquisition, we have experienced significant growth due to an enhanced product-market fit. As we continue expanding, we are seeking a dynamic and experienced Regional Manager to join our team.

We are a diverse and inclusive team of professionals passionate about education and technology. Our fast-paced, innovative, and collaborative culture makes BibliU an exciting place to work. If you are looking for a rewarding career in edtech and campus store management, we invite you to join us in revolutionizing how students and educators access learning materials.

Position Overview
The Regional Manager reports directly to the Vice President of Retail Operations and oversees the operations and personnel of multiple college retail bookstores within their assigned region. This individual will be responsible for driving financial performance, operational excellence, and superior customer service.

Key Responsibilities

Store Operations:

Oversee store managers within the designated region.
Ensure sufficient course material inventory levels throughout each academic term.
Maintain appropriate general merchandise inventory levels aligned with budgetary needs.
Foster effective communication with department chairpersons, faculty, and publishers regarding book orders.
Ensure store cleanliness and the professional appearance of personnel.

Financial Management:

Develop and oversee budgets for stores within the assigned region.
Monitor and analyze financial reports on a weekly and monthly basis to ensure fiscal health.
Prepare weekly financial “snapshot” reports for each store.
Make strategic financial decisions to protect company assets.

Customer & Public Relations:

Build and maintain strong relationships with campus administrators by meeting with them at least four times per year.
Participate in outreach efforts to attract prospective customers.
Ensure store appearance and customer service standards align with company expectations to foster positive impressions.

Personnel Management:

Recruit, hire, train, and retain qualified staff in accordance with company guidelines and budgets.
Provide ongoing training and development to store personnel.
Lead and mentor store managers to enhance operational efficiency and employee engagement.

Required profile