Job description

Job Title: Office Assistant
Location: Remote (CST Time Zones)
Salary Range: up to 1400 USD

Work Schedule: Monday to Friday, 8:00 AM to 4:00 PM (CST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and U.S.-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a leading landscaping services company that specializes in irrigation solutions. The team values efficiency, organization, and strong communication to keep operations running smoothly.

Position Overview:

This role is ideal for a proactive and resourceful individual who thrives in a dynamic, fast-paced environment. As an Office Assistant, you will wear multiple hats depending on the season, assisting with customer service, accounts receivable, scheduling, and administrative tasks. Your ability to communicate effectively, stay organized, and manage priorities will be key to success.

Key Responsibilities:

Assist with customer inquiries via phone and email, ensuring a smooth and professional client experience.
Handle call overflow during peak seasons, providing timely responses and solutions.
Support accounts receivable by following up on outstanding invoices and managing payment collections.
Prepare and process service agreements for customers during off-season months.
Coordinate with field teams and office staff to ensure seamless operations.
Perform general administrative tasks, including data entry, invoicing, and CRM updates.
Identify process improvements and contribute to operational efficiency.

Qualification:

2+ years of experience in an administrative, customer support, or operations role.
Strong verbal and written English communication skills, with minimal accent for client-facing interactions.
Experience handling accounts receivable or payment collections is a plus.
Highly organized, detail-oriented, and comfortable managing multiple responsibilities.
Tech-savvy with proficiency in CRM software (experience with Service Autopilot is a plus).
Ability to work US Central Time business hours.

Nice-to-Haves:

Background in a home services or field service-based business.
Prior experience supporting seasonal businesses with fluctuating workloads.
Familiarity with automation tools or AI-driven solutions for office efficiency.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.

Required profile