Job description

ABOUT THE ROLE

As Trustly's Head of Risk Product, you will be responsible for building out a state-of-the art platform to manage payment risk with bank account based payments. Your responsibilities will encompass strategic planning, product development, and acting as a bridge between the risk and commercial teams.

WHO YOU’LL WORK WITH

On the Risk team, our mission is to create a framework and infrastructure to manage risk in the account-to-account space. We seek to create long-term competitive differentiation and shareholder value through our management of payment risk. Our team is made up of skilled and experienced professionals who are passionate about fraud and credit risk mitigation. We have a cross-functional team of data scientists, engineers, analysts, and product professionals dedicated to creating a best-in-class solution for transactional risk management. We are actively searching for individuals who share our passion for risk and thrive on innovative thinking, enabling us to maintain our competitive edge in the evolving open-banking space.

What you'll do:

Develop and execute the overall product strategy and roadmap for managing transactional risk.

Collaborate with the technology organization to create a best-in-class platform to manage transactional payment risk at scale.

Collaborate closely with cross-functional teams, including engineering, consumer and merchant product, and support to ensure risk management is at the core of all new product launches or expansions.

Work closely with key stakeholders across the organization to ensure alignment between risk product initiatives and the ultimate impact on our risk KPI’s. Use analytics to assess and communicate the impact of risk initiatives.

Collaborate with merchant and consumer-facing teams to communicate our risk management philosophy and the necessary tradeoffs.

Stay up-to-date with the latest developments in fraud and risk solutions, particularly with respect to machine learning and advanced AI. Analyze possible competitors and assess partners or vendors that can strengthen our risk management capabilities.

Build and lead a high-performing product management team, fostering a collaborative and innovative culture. Mentor team members, provide guidance, and empower them to achieve their full potential.

Who you are:

Experience in leading product management teams in the FinTech or payment industry with a focus on risk management. Your experience includes creating an overall roadmap and executing on a machine-learning platform for transactional risk management.

Deep understanding and expertise in machine learning models and infrastructure in a real-time transactional environment.

Ability to translate a risk platform vision into an actionable product plan for execution by engineering, data operations, and data science.

Familiarity with the identity, authentication, fraud, and device fingerprinting vendors commonly used in transactional risk management.

Excel in cross-functional collaboration and can effectively communicate and align with diverse teams. Ability to communicate risk management concepts to internal merchant success teams and merchants directly.

Solid understanding of technology and software development processes which enables you to communicate effectively with developers, making you a bridge between technical and non-technical teams.

You thrive in a dynamic environment and embrace innovation. You are not afraid to challenge the status quo and always seek ways to improve products and processes.

Your communication skills are exceptional, enabling you to convey complex ideas in a clear and concise manner to both technical and non-technical stakeholders.

Possess genuine passion for technology, innovation, and the payments industry.

Master’s degree in a scientific, mathematical or engineering discipline or appropriate experience is a plus

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