Job description

Job Responsibility

To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards.
Effectively manage large numbers of incoming calls.
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.

Job Requirements

Abang UsedCar Sdn Bhd is a fast pace company that are expanding rapidly now. We are specialist in pre-owned cars and are creating something unique towards the market.

We are looking for a highly motivated and target driven sales to be part of our team. You'll play a crucial role in driving the company growth together. What do we need from you?

Min possess SPM.
Language proficiency: English and Bahasa Malaysia.
With 1 years relevant working experience.
That you are here to build your career growth seriously , so that we can do IT together
Good attitude and responsible character. Very important needed
Independent with persuasive interpersonal skills and results-driven.
Strong communication skills & product knowledge skills, problem solving, critical thinking & customer service skills by providing best solution.
Exhibit strong negotiation and problem solving skills.
Develop and execute the plan to drive sales growth.

Job Benefits

Bonus
Performance Bonus
Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
Annual leave and sick leave
Career Growth
Personal Career development ( Career Progression opportunities - you maybe able to get promotion easily.)
Medical & Insurance Coverage
KWSP and SOCSO

Required profile