Director of Security & Compliance

WHO WE’RE LOOKING FOR:

If you’re passionate about technology and want to work as part of a collaborative team focused on building client relationships, serving communities, and advancing the possibilities of cloud-based solutions…Arctic IT is the place for you!

Our ideal candidate enjoys working to solve complex issues and make a positive impact for our clients. You have the desire and ability to drive a solution from vision, to strategy, to tactical execution. Apply today to take the first step towards joining our creative, growth-oriented, and tenacious team!

KEY RESPONSIBILITIES:

• Lead the security services provided to our Managed Services clients. Define and document best practices, tools, and processes, including SLA and escalation standards, ConnectWise (CW) ticket handling, time entry, resource forecasting, etc., and monitor to hold the team accountable for meeting contractual obligations.
• Own the tools and methods related to security, including patching strategies to mitigate identified security risks and other solutions for continuous monitoring and response to security events.
• Lead the design and implementation of advanced security solutions including identity protection, threat management, and information protection across Microsoft services.
• Oversee offerings like managed detection and response, penetration tests, vulnerability solutions, and ID Agent Dark Web scanning.
• Provide consultative services to clients, i.e., creation of IRP plans, and guidance on compliance with SOC, NIST, CMMC, PII, and PCI.
• Lead security related pre-sales activities for Managed Services.

WHAT WE OFFER:

• A strong company culture with an employee-first focus
• Our medical plans are through the Federal Employee Health Benefits program for tribal employers
• A comprehensive dental program that has child orthodontic coverage
• Company paid vision, life, short-term and long-term disability
• Additional voluntary benefit programs
• 401(k) with a generous match
• 11 annual paid company holidays
• Generous paid time off including accrued PTO, Floating Holidays, Volunteer Time Off, Emergency Medical Leave, and Parental Leave
• Hiring referral bonus
• Company Wellness Program
• TicketsAtWork – an exclusive discount program with access to entertainment, travel, activities, pet insurance, and much more!

ABOUT US:

Arctic IT is a member of the Doyon, Limited family of companies, reporting up through our management company, Doyon Technology Group. As a Microsoft Solutions Partner, our focus is to deliver innovative and secure cloud workplace solutions for our clients.

Arctic IT started in 2002 as a local provider for the Anchorage, AK market. Today, our company is nationwide and offers a variety of technology services including managed services, unique and scalable professional software implementations, support for Microsoft and ServiceNow cloud business applications, and security solutions for government and commercial organizations.