UiPath Automation Business Analyst (Remote Opportunity)

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

What We Offer

• Flexible time off policy
• 401K Company match (up to 4% - dollar for dollar)
• Professional development, training, and tuition reimbursement programs
• Excellent medical, dental, vision, and life insurance policy options
• Opportunities for career advancement with an industry leading company!
  
  

We are seeking a Ui Path Automation Business Analyst to join our Corporate IT team. This position will be able to work remotely from anywhere in the United States, but will need to be flexible to accommodate multiple time zones.

The Ui Path Automation Business Analyst will assist the business in developing automated processes for manual and repetitive activities, and to support the business by ensuring production processes are running correctly, timely and effectively. The Analyst will report to the Robotic Process Automation (RPA) Manager whose role is to provide business process solutions using various tools such as automation software.

The candidate will participate in secure software development lifecycle (Process Selection, Design, Development, Testing, Deployment, and Maintenance) of scalable process automation solutions using UI Path frameworks and tools. Gather and analyze existing process flows, use cases, and requirements. Assist with development of specifications to design and document automated workflow solutions. Utilize Ui Path tools to deliver reusable automation components. Assist with solution deployment, and establish monitoring to maintain Bot performance, measure utilization, and identify issues. The candidate will work closely with our UiPath software developers and contracted service providers, as well as internally with cross functional Business and IT teams. Should be motivated to learn multiple systems as required to understand data and technical flows from UiPath orchestrator to AFL internal systems. Strong discipline and problem-solving skills with aptitude to troubleshoot technical issues and drive to resolution. Patience and tactfulness to collaborate with customers that are experiencing problems and maybe upset or in stressful situations with emphasis on simplifying and enhancing customer experience is key.

Responsibilities

Building Solutions in cloud.uipath.com

• Use knowledge of best practices and functional expertise to drive change in the organization through technology and business process alignment.
• Collaborate with customers to extract and define use cases in their existing IT and business operations.
• Monitor Bots post-deployment and proactively work with developer and business teams to seek fix solutions.
• Maintain and update functional and technical documentation.
• Open to learning new automation and technical tools as opportunities arise.
• Recommend continual improvements for RPA solutions.
• Ensure RPA solutions are compliant with company policies, industry standards, and data security requirements.
• Stay up-to-date with the latest UiPath advancements and best practices, and share knowledge with the team.
• Develop and maintain a strong, proactive relationship with internal customers and IT teams to deliver fact-based decision making and actionable solutions.
• Work with and support personnel at all levels of the organization.
• Be a business Automation resource for solutions and trouble-shooting issues.
• Demonstrate exceptional communication (written and oral), change leadership, and customer service characteristics.
• Possess ability to work with cross-functional teams to achieve objectives and deliverables.
• Must have passion and a sense of urgency.
• Minimal travel may be required.
• Collaborate with internal customers to identify needs and opportunities for improved business processes.
• Design and implement RPA solutions for business processes.
• Help with solution delivery through disciplined and consistent use of project management phases: requirements gathering, prioritization, understanding business processes and data, tool selection, solution design and build, validation/testing, documentation, deployment, and stabilization.
• Participate in communication with individual functions; ensuring that all are fully aligned, engaged and accountable for a successful solution delivery.
• Create and update issues in service ticketing, either JIRA or ServiceNow systems.
• Take ownership of assigned tickets and follow-up through to resolution.
• Self-learning product knowledge to become an in-house technical expert.
  
  

Qualifications And Skills

Bachelor’s degree in either information technology, computer science, software engineering, or business management with 2+ years of related experience.

UiPath Automation software experience required (2+ years.)

Self-starter with the ability to work in matrixed and cross-functional teams.

Curiosity about new technologies, and passionate about solving problems through technology.

Strong analytical and problem-solving skills.

Experience understanding SQL queries.

Familiar with agile development methodologies with a focus on iterative and test-driven design methods.

Excellent customer service, communication, and organizational skills to effectively support end users.

Prefer UiPath Certifications, or candidate to achieve within first year in position:

• UiPath Certified Professional Automation Business Analyst AssociateAbility to train and provide support to business system end users.
• Exposure to ERP applications (e.g., Oracle, MS GP, Power BI) and Microsoft Office Suite.
• Analyze our requirements and integrate them into key business intelligence processes.
• Strong project management skills, with experience engaging cross-functional teams and driving projects from concept to completion.
• Proven ability to document, streamline, and improve business processes through detailed process mapping, analysis, and documentation.
• Experience in creating and maintaining detailed project documentation, including project plans, schedules, and status reports.
  
  

Personal Attributes

• Strong teamwork and interpersonal skills and ability to communicate across multiple levels of organization.
• Strong listening skills with a focus on understanding personal deliverables.
• Self-motivated, driven, and proactive.
• Strong analytical and creative problem-solving skills.
• Demonstrate curiosity, drive, and a willingness to learn.
• Logical and efficient, with keen attention to detail.
• Ability to communicate ideas in both technical and business language.
• Strong customer service orientation.
• Make and meet commitments while also being able to prioritize and multi-task effectively across multiple projects.