Product Lifecycle Specialist

WHO ARE YOU?

Motivated, self-managing, and think outside the box. You love a new challenge and are excited to help us redefine how people discover experiences all over the world while supporting local businesses. You fancy yourself something of a dining, nightlife, and travel aficionado. (we are Atmosfy after all!)

WHO ARE WE?

We are Atmosfy - think TikTok for your city, where 10,000 cities have their own dedicated video feeds and local communities. We're powering discovery of over 150 million experiences and the fastest-growing platform for discovery of dining, nightlife, & travel.

And simply put, our community loves Atmosfy! We're top #100 on the App Store, have 3M+ businesses on the platform, and are scaling in 10,000 cities - all while having 4.8 star rating across 25K+ reviews.

For businesses, we offer a suite of tools to get videos from local creators, add order links, promote them, and see how many customers walked in the door as a result that's being used by brands like Taco Bell, Wendy's, and the Fairmont Hotel & Suites.

We partner with top companies in the travel space for in app booking like Expedia, Tock, and Capital One.

Our team draws on talented people who have worked at best-in-class companies such as Instagram, TikTok, and YouTube. We're backed by world-class investors including Redpoint Ventures, Streamlined Ventures, Village Global, and global superstar, Kygo.

Check us out at go.atmosfy.io/supportlocal or go.atmosfy.io/business to to learn more about our mission to share experiences, inspire others, and support local businesses around the world.

WHAT YOU'LL BE DOING?

We are seeking a Braze Lifecycle Manager Consultant (Braze) to design, implement, and optimize customer engagement strategies using Braze. The ideal candidate will have a deep understanding of lifecycle marketing, segmentation, automation, and data-driven decision-making to drive customer retention and growth.

Responsibilities:

• Develop and execute multi-channel lifecycle marketing campaigns using Braze.
• Design and optimize customer journeys to improve engagement, retention, and conversion rates.
• Work with stakeholders to define customer segmentation strategies.
• Configure Braze's features, including Canvas, segmentation, personalization, and triggered messaging.
• Analyze campaign performance and provide actionable insights for optimization.
• Collaborate with product, data, and engineering teams to integrate Braze with internal systems.
• Ensure compliance with data privacy and best practices in customer communication.

Requirements:

• Proven experience managing lifecycle marketing campaigns using Braze.
• Strong understanding of customer segmentation, personalization, and A/B testing.
• Experience with Braze Canvas, API integrations, and Liquid scripting.
• Ability to analyze campaign performance and drive data-driven decision-making.
• Excellent communication and project management skills.
• Familiarity with SQL, HTML, or other technical skills is a plus.

We value our differences, and we encourage all to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Atmosfy will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. Atmosfy is an equal opportunity employer.