Job description

ADMINISTRATIVE ASSISTANT, NETWORK MANAGEMENT

Position Summary:

The Network Management Administrative Assistant is responsible for providing administrative support to the Network Management department including the Vice President, Director, Managers, and staff.

Position Responsibilities:

Complete OAI’s from hospital and physician reps within 2 business days.
Complete physician contract call-backs within 5 business days.
Close out CS inquiries within 5 business days.
Assign CS inquiries daily.
Maintain and manage web requests from providers.
Gatekeeper for e-mail groups and responsible for getting to appropriate internal Network Management area.
Logging shell of provider in MedNet or operating system for processing.
Initiate recruit contact with non-participating, physician practices, POs, or other ancillary or ambulatory providers.
Review coverage & evaluation for recruitment of providers.
Shared responsibilities within department as personnel constraints demand.
Complete mass mailings as needed or special projects for physician and hospital Network Contract Negotiators.
Route agreements and applications appropriately to Filing, Credentialing, or Network Contract Negotiators.
Copying and distribution of Network Reimbursement monthly reports.
Special assignments for Network Management Leadership Team.
Enter and update complete applicable provider credentialing information into the system from application.
Establish work protocols that allow for individual and department performance measures to be met in the areas of production, turnaround time, and quality to be met.
Assist in facilitating receipt of information to allow for re-credentialing of providers and facilities every 3 years.
Review and log requests to add providers to the network that come from management & web requests.
Order supplies for the department.
Check requests for the department.
Coordinates file room management of file including deliveries and returns from off-site storage.
Attend meetings requested by Leadership and take minutes.
Responsible for keeping up with electronic files for filing in our System Entry file room.
Ability to work remotely but come into office as required/needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Position Qualifications:

Required

HS Diploma
Minimum of 1 years' experience in administration field

Preferred

College degree
Experience in healthcare field

Skills, Knowledge, And Abilities

Excellent communication skills.
Excellent organizational skills.
PC skills with experience in Windows, Word, Excel, Power Point.
Ability to work with other MedCost departments in an efficient and congenial manner.
Ability to organize, prioritize, and demonstrate attention to detail
Ability to work independently, while recognizing the importance of teamwork
Ability to handle multiple tasks with varying priorities.

Key Competencies

Service orientation
Integrity
Ethical practice and confidentiality

MedCost provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

MedCost participates in the Electronic Verification system (E-Verify) to electronically verify the work authorization of newly-hired employees. E-Verify is an internet-based program that compares information from an employee's Form I-9 to data contained in the federal records of the Social Security Administration and the Department of Homeland Security to confirm employment eligibility. MedCost does not use E-Verify to pre-screen job applicants.

Required profile