Collections Specialist with French

For our Client, a global leader in the consumer goods industry, we are seeking a highly motivated candidate for the position of Collections Specialist with French.

Responsibilities

• execute timely dunning activities, contact customers to resolve outstanding payments, and escalate issues as needed,
• analyze aging reports to prioritize collection efforts, monitor accounts, and ensure efficient cash collection,
• build and maintain positive customer relationships, address payment issues, and negotiate payment plans,
• assess customer solvency, adjust credit limits, check credit availability, and manage blocked orders,
• work with the I2C team and other departments to streamline processes and enhance cash collection,
• perform reconciliation and closing tasks related to cash collection and maintain accurate records.

Requirements:

• previous experience in a similar role is a mandatory requirement,
• proficiency in SAP,
• exceptional attention to detail,
• fluency in French (minimum C1) and English (minimum B2) is required.

We offer:

• hybrid work model (2 days a week in the office in Warsaw),
• flexible working hours,
• private medical care, sport card, life insurance, annual bonus and other additional benefits,
• opportunities for career advancement,
• annual performance bonuses,
• team-building events and integration activities,
• participation in charitable initiatives,
• comfortable office environment,
• international and friendly work environment in a fast-growing SSC.