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SP Data Digital Is An Expert Contact Center Team Leveraging AI Technology.
Simply put, we supply expert customer support and sales teams that attract and retain customers for your business. These teams are tailored and trained to provide your unique business offerings and solutions, while leveraging generative AI technology to assists through every stage of the customer’s journey.
To top it off, our expert teams are based in the U.S. & Canada. Therefore, your customers will be speaking with professionals who ensure a resonating communication experience.
Get in touch with one of our innovative SP Data Digital representatives and start changing the way your customers connect to your business.
We are SP Data Digital & we promote a great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo. We work hard and encourage innovation. We are the customer service source for our partners, and we provide support to some of the industry leaders in telecom, finance, technology, and security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.
What is in it for you?:
An hourly wage of $17.05 per hour CAD ($17.40 in BC) + uncapped bonuses
Room for growth- We encourage our agents to grow and seek out higher-level positions
Referral program
What will you do?
As an Outbound Sales Associate, you will ensure that customers get the best value for all their products/services. You will:
Make outbound calls primarily to existing or past customers upselling additional services.
Sell and add-on products and services that fit with the customers’ needs.
Keep up to date on packages for Internet, Home phone, Programming and TV services
Strive to understand the customer’s situation and recognize their needs
Build rapport quickly and overcome objections
Maintain a high level of confidentiality
Meeting and exceeding different KPI targets
You Will Be a Great Fit If You Have
Experience working in a call center, specifically in a role where you have done outbound sales
Minimum 6 months of sales experience
Experience following a script
The ability to build rapport quickly and overcome objections
A hunger to earn a higher income in a bonus sales environment
Strong computer skills, with the ability to multi-task using a wide range of software applications and programs
Equipment is provided however you will be required to connect the computer directly to the modem with an ethernet cord while working - WIFI is not compatible
SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
#spon
Required profile
Experience
Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.