Field Service Technician

Where do people love what they do, and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. Provide Field Service Engineers support and maintenance to our customers based in North America. Perform retrofit and commissioning of automated material handling system at customer warehouses. Responsibilities include maintaining advanced material handling equipment such as pallet stacker cranes, conveyors and robotics systems through performing preventive maintenance, corrective maintenance, warranty service, emergency service, on-call service, remote support, and operator maintenance and user training. While this position is remote, the ideal candidate will live in the Atlanta, GA, Dallas/Fort Worth, TX, Nashville, TN, or Cincinnati, OH area.

Responsibilities

Make an impact

• Support, maintain, repair, and upgrade installed systems.
• Identify System faults and make necessary corrections.
• Troubleshoot systems down to component level.
• Conduct Training, Maintenance / Safety Audits, and System Repairs
• Address problems and provide proactive solutions that quickly returns systems to an operational status.
• Complete administrative tasks such as Daily Service Reports, expense reports, and time entries in a timely fashion upon completion of training.
  
  

Application Requirements

What you need to succeed Essential

• 1-3 years’ experience in a technical service environment inclusive of strong mechanical and electrical troubleshooting
• Electrical and mechanical maintenance technician skills.
• Ability to demonstrate proficiency with normal range of hand and power tools, and basic diagnostic equipment.
• Address problems and provide proactive solutions that quickly returns systems to an operational status.
• High level of motivation and sound work ethic
• Proven track record in a fast-paced, demanding environment, with the ability to be flexible and adapt well to change.
• Excellent verbal/written communications skills are required.
• Computer literate in all MS Office products,
• Ability to work independently
  
  

Desirable

• Vocational school, related military experience, or job experience equivalent.
• 5 or more years’ experience in a technical service environment inclusive of strong mechanical and electrical troubleshooting
• Understanding of warehouse management software products
• Experience with warehouse or factory automation sub-system operations and maintenance
• SAP/Sales Force experience a benefit.
  
  

Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.

About Swisslog

Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 2,900 experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.

Join the journey!

If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.

We´re looking forward to receiving your application! Note for United States job postings (EEO statement): Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.