Active enrollment in relevant degree program, Strong organizational skills and attention to detail, Proficient with Microsoft Office Suite, Outstanding verbal and written communication skills.
Key responsabilities:
Monitor research publications and social media
Support internal response teams on analyst evaluation projects
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Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction.
Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results.
The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners.
With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results.
Global Presence
• Headquartered in Melville, N.Y., with 40+ offices worldwide
• Powered by 4,500 dedicated professionals and a global partner network
Closing the Engagement Capacity Gap
Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap.
Verint solutions are uniquely geared toward closing this gap.
More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint.
To learn more, visit: www.verint.com
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .
Overview of Job Function:
The Analyst Relations (AR) Intern will join a fast-paced, results-focused team focused on building and nurturing relationships with technology analysts and research firms to support Verint’s industry positioning and success as the CX Automation category leader.
Principal Duties and Essential Responsibilities:
Monitor research publications and social media posts and disseminate analyst insights on markets and competitors to internal stakeholders.
Support internal response teams on analyst evaluation projects.
Support preparation for planned analyst relations activities at Verint’s annual customer conference.
Help prepare for, attend, and actively participate in/contribute to team meetings.
Assist maintenance of analyst relations contact database.
Assist Sr. AR Manager with vendor rating / customer references sourcing program.
Support additional AR activities as needed.
Minimum Requirements:
Active enrollment in relevant course of degree study at an accredited college, e.g., BSc/BA in PR, communications, marketing, journalism, psychology, or sociology. Open to other fields of study if other criteria met.
Excellent time management skills with a proven ability to meet deadlines and an exceptional work ethic.
Strong organizational skills and attention to detail.
Proven understanding of American English grammar rules and ability to thoroughly proofread and edit documents.
Experience effectively managing projects from start through to completion with multiple team players.
Positive team player.
Ability to work independently while working remotely.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Outstanding verbal and written communication skills.
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
Preferred Requirements:
Communications or marketing background, preferably in B2B sector.
MIN: $25/HR
MAX: $30/HR
Required profile
Experience
Level of experience:Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.