Help us maintain the quality of our job listings. If you find any issues with this job post, please let us know.
Select the reason you're reporting this job:
???? Flowbird: leader in mobility solutions!
Flowbird, is a company at the forefront of innovation that imagines today, the city of tomorrow, providing parking and transport ticketing solutions. Our brand name, Urban Intelligence, represents our know-how in terms of mobility management.
???? Flowbird at a glance
We design solutions to make individual travel simpler, safer and faster, while collectively maximizing efficiency and harmonizing flows. Every week, Flowbird contributes to improving the living environment of our 100 million users by helping to reduce air pollution, optimize traffic, simplify payments, and make cities more secure and dynamic.
Flowbird enables users to switch easily and securely from one mode of transportation to another thanks to the evolution of payment methods.
Flowbird also helps cities and territories embrace intermodality through the Mobility Hub platform, which enables them to intelligently orchestrate different modes of travel and make them easy to use for residents and visitors alike.
???? An international experience
Present in more than 5,000 cities and 80 countries around the world, Flowbird makes it easier for city dwellers to get around while enabling cities to become the orchestra conductor of mobility in their territory. Thanks to our many subsidiaries around the world, Flowbird delivers completely scalable systems that enable local authorities to facilitate mobility.
???? Good to know!
Flowbird logo is inspired by the ease with which each bird moves quickly and safely within a flock of birds.
Are you passionate about hands-on technical problem-solving? Do you want to be part of a field-based team where you can apply your skills to maintain and optimise critical systems? If so, please get in touch!
Flowbird is a leading provider of smart city and mobility solutions, dedicated to making urban life easier and more sustainable. We design, develop and deliver intelligent public transport and parking solutions that help people and cities to move forward.
About The Role
Weβre looking for a Field Service Engineer to join our team covering Northeast England. Youβll provide first-line customer support, servicing, and repairing Flowbird ticketing equipment, as well as assisting with installations and managing stock.
Location: Newcastle, Sunderland, Durham and surrounds
Shift Pattern: Monday to Friday, 9-5 flexible
Salary: circa Β£28,000 DOE
What You'll Do
Perform on-site maintenance and repairs on ticketing equipment.
Diagnose and resolve basic software issues using PC tools.
Ensure a first-time fix approach and deliver excellent customer service.
Maintain clear communication and escalate major issues as needed.
Keep accurate records and manage service calls via the call management system.
Handle and maintain company stock and spare parts.
Follow Health & Safety regulations.
Assist with new equipment installations and upgrades.
What You'll Need
NVQ Level 2 or equivalent in an electrical field.
Experience in electro-mechanical engineering, ideally in vending, transport, or similar industries.
Full UK driving licence.
Strong problem-solving skills and ability to work independently.
Excellent customer service and communication skills.
Ability to stay calm under pressure.
We Offer You
π Company van, equipment, PPE, and clothing provided.
π Comprehensive induction and training.
π΄ 25 days holiday (plus bank holidays) with an option to purchase additional days.
π¦ Up to 6% contributory pension scheme and life assurance (x4 annual salary).
π₯ Health cash plan, discounted gym membership, and employee assistance programme.
π― Flexible benefits, including critical illness cover, dental insurance, and personal car leasing.
π€ Paid volunteering days.
We welcome applicants from all backgrounds but you must be based in the UK and we can not offer sponsorship.
Interested? Apply now to join our team! π
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.