Business Process Owner Lead

Description:

MedTech Deliver Operations, NA is recruiting for a Lead Business Product Owner for a project-based position ending on or around September 2026, located based in Memphis, TN with remote consideration for the continental U.S.

Ethicon, part of the Johnson & Johnson Medical Devices Companies, has made significant contributions to surgery for more than 60 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit www.ethicon.com.

The objective of this position is to support the day-to-day operations of the Warehouse Management System (WMS) and its supporting systems for the MedTech Memphis Logistics Center (MLC) and our Satellite Distribution Center (SDC) network attached to strategic MAKE sites. The WMS and its family of systems are integral to J&J’s ability to service its customers and patients. The Network supports over $13 Billion in sales annually. This role acts as the key connection point between operations and IT tying the tactical day to day needs to strategic priorities using People, Process, Automation, and Technology to drive our business forward.

Are you interested in joining a diverse team to deliver outstanding results? Apply now for this exciting opportunity!

Key Responsibilities:

• Develop and maintain project plans and leading our partners to ensure on-time and on budget delivery of all items.
• Maintain in partnership with the Operations, and the 3PL teams a Concept of Operations on how the DC will use key systems including but not limited to the WMS, WCS, LMS among other ancillary systems.
• Ensure all WMS processes and related functionality meet the Concept of Operations and all applicable Johnson & Johnson Quality, GxP, IAPP, and security guidelines.
• Work multi-functionally to ensure validation of systems in accordance with current GxP/SDLC processes and requirements.
• Act as SME for Systems and Operations to define future functionality and enhancements.
• Partner with Internal and External customers to define critical test scenarios and validation criteria to ensure perfect deliveries and uninterrupted systems availability.
• Effectively communicate multi-functionally with both internal and external partners and leadership, status for key initiatives, project achievements, risks and opportunities
• Handle risks optimally, identify potential problems early, and assist in resolving or raising issues as appropriate.
• Coordinate response to tactical support issues affecting the systems landscape to minimize impact and improve service to our patients.
  
  

Qualifications:

Education:

• Minimum of a Bachelor’s degree required; focused degree specifically in Logistics, Supply Chain, Systems or Business preferred
  
  

Experience and Skills:

Required:

• Minimum four (4) years of related distribution operations experience
• Minimum three (3) years of WMS management, maintenance, or implementation experience
• Experience constructing, implementing, and maintaining Business and Operational strategies (Concept of Operations)
• Strong problem-solving, communication and influencing skills.
• Proven track record to work multi-functionally.
• Flexibility and adaptability to thrive in a multifaceted environment.
• Attention to detail and a drive for ensuring data and process accuracy and integrity.
  
  

Preferred:

• Medical Device sector/industry experience
• Experience in Ethicon, Endo &CSS Supply Chain processes
• E2E supply chain knowledge and experience, such as operations, network planning and/or systems implementations
• Experience in SAP Order To Cash or ERP order management processes
• Proficient knowledge of the Microsoft Office Suite
• Project Management Experience
• Agile or Water Fall SDLC Methodology knowledge and experience.
• Lean, Six Sigma, or APICS methodologies knowledge and/or certifications
  
  

Other:

• Ability to travel 5-25%* or more of the time (project key points) , domestic required.
• Position located in Memphis, TN with consideration for other locations
• The anticipated salary range for this role is $91,000-147,200 & $105,000- 169,050 if you live in the CA Bay Area.
• The company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
• Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
• The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market."
  
  

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.]