Job description

Job Description

Responsible for creating lasting value by owning and executing key new business and renewal delivery activities. Ensuring new business proposals, enrollment paperwork, and implementation operate in frictionless fashion. Support key sales activities through advising on product offering, messaging, and content. Collaborate with the sales team to provide a high level of value and customer satisfaction. Additionally, the position is responsible for collaborating with Direct Sales Consultants, Underwriting and Operations to increase medical and ancillary product sales in the Local Group market segment. Provides support to leadership as needed to achieve the goals and objectives of the segment.

What You'll Do

Responsibilities include, but are not limited to receiving, reviewing and submitting new business proposals, proactive follow-up with sales team and/or client on any missing / incomplete information, entering prospect data into the sales database, running alternate plans, researching benefit questions, collaborating with the Direct Sales Consultants to ensure timely and accurate group set-up, researching service related issues and transitioning the new group to the retention team once installation is completed.
Execute activities remotely, as well as face-to-face with the prospective clients to ensure seamless pre-sale and post-sale delivery of rating, products, and offerings, including ad hoc communication, product issue research and resolution, ad hoc reporting, collateral production, etc.
Perform proactive prospect outreach. Must have a strong understanding of sales strategy and our product portfolio as well as the ability to work proactively to facilitate new business prospecting, rating and implementations both internally with the organization and externally with clients by establishing and communicating business appropriate operational expectations.
Maintain current, accurate, and in-depth knowledge of health care legislation, corporate policies and procedures relative to benefits, rating, claims, billing, retention, and service capabilities.
Partner with Direct Sales Consultants to plan sales strategies using all available sales aids. Develop of visual aids, charts, etc. for use in closing accounts.
Keep abreast of market trends, activities, and competitor products. Plan sales strategies which reflect knowledge of all forces affecting the marketing of health care insurance.
Responsible for representing Blue Cross NC and projecting the corporate image to business decision makers, especially financial and budget officers; anticipate needs and reactions of group decision makers. Explain corporate policy and its efforts to contain rates through health care cost containment, utilization review, value-based contracting, etc.
Ensure proper, timely and accurate response to inquiries, databases, and reports.
Establish liaison with group accounts; conduct enrollment meetings, train group administrators to enroll subscribers, change membership status, complete various forms, etc.
Make recommendations and suggestions for procedural changes when deemed necessary to achieve sales and service goals and objectives.
Must be proficient in using feedback from internal and external stakeholders to research, prepare and respond to the needs of the stakeholders.
Must have a strong understanding of all funding methodologies.
Support tailoring of sales content (i.e., presentations) to client-specific needs
Attend prospect and client meetings and events and leverage knowledge of products, programs, services, and the enterprise value story in support of segment specific business goals and objectives.

What You'll Need

Bachelor's degree or advanced degree (where required)
3+ years of experience in related field
In lieu of degree, 5+ years of experience in related field
Must be able to obtain a North Carolina Health and Life Insurance license within the 60 days of employment in this position.
Must possess and maintain a valid driver’s license.

What We Like

Strong understanding of sales strategies and product portfolios.
Excellent communication and interpersonal skills for face-to-face and remote interactions.
Ability to establish and maintain relationships with clients and stakeholders.
Proficiency in using feedback from stakeholders to research and respond to their needs.
Experience in tailoring sales content to client-specific needs.
Healthcare experience strongly preferred

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$55,800.00 - $89,300.00

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