Job description

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Laboratory Operations Specialist

Conducting quantitative audits of laboratory and patient records to ensure compliance with the Crossroads Treatment Centers compliance programs, CLIA regulations, and state and federal requirements. Such audits shall require the independent and professional judgement of the Laboratory Operations Specialist related to numerous components of the audit tools.
Develop comprehensive training programs on various laboratory procedures, encompassing risk assessment completion, requisitioning, and Point of Care (POC) testing.
Conduct training sessions to ensure that staff are proficient in laboratory procedures, emphasizing competency and compliance.
Perform data mining to identify utilization trends, training needs, leakage opportunities, and volume discrepancies.
Analyze collected data to formulate strategies for enhancing operational efficiency and quality improvement initiatives.
Oversee laboratory improvement projects including lab expansion, optimization initiatives, and compliance assessments across both center-based and full-scale laboratory environments.
Take an active role in laboratory growth initiatives on by providing support, guidance, and coordinating efforts among various teams and departments.
Provide support and guidance to field inquiries related to the EMR, LIS, result integration, and other lower-level IT laboratory inquiries.
Assist in ensuring compliance with regulatory standards and best practices within laboratory operations.
This position requires periodic travel to lab locations and patient centers.

Education and Experience requirements:

Bachelors’ degree in a scientific field, such as chemical, biological, lab or lab adjacent fields
Proficiency in Microsoft Excel required.

Position Benefits

Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!