Director of Software Engineering

Job Description: 

Director of Software Engineering

ProviderSoft

The Director of Engineering is responsible for developing the engineering strategy across all aspects of software development and delivery as well as leading the team that executes that strategy.  This role will report to the CEO and partner with other departmental leaders.   

As the Director of Engineering at ProviderSoft, you will have the opportunity to work closely with a highly skilled team to advance the leading SaaS ERP solution for the Early Childhood Education market. We operate nationally, partnering with the largest and most successful organizations in the industry. Our software provides the case management, compliance monitoring, EHR, and fiscal oversight functionality that drives the success of these organizations.  This position is an opportunity to join an emerging software company as a key member whose work has incredible impact.

ProviderSoft is a 100% remote company and has been since 2010.  Our client-focused, collaborative, growth-oriented, and transparent culture offers our employees the balance and support needed to ensure both individual and organizational success.

Responsibilities

• Oversee product ownership, development, QA, deployment, and cloud infrastructure functions as well as the client support and professional service functions executed by the engineering team

• Drive consistent value delivery through improvements to our existing product and the development of new modules.  Improve the efficiency of our processes to maximize the magnitude and quality of this development.

• Inspire and lead a talented group of people towards the fulfillment of their goals

• Collaborate with Client Success and Sales and Marketing leaders to develop the product roadmap

• Ensure the stability, security, and performance of the infrastructure hosting our products as well as our development and test environments including compliance with HIPAA regulations and requirements

• Lead departmental retrospectives focused on assessing and improving departmental performance

• Communicate successes, challenges, performance, and plans of the department to the broader team

• Encourage and facilitate direct communication between engineering staff and the broader team

• Instigate a culture of continuous improvement

• Recruit and onboard new team members

• Evaluate and recommend tools, frameworks, and architectures

• Monitor system health and lead responses to critical incidents

• Provide weekly, monthly, and quarterly departmental reports to leadership

Desired Skills and Experience

• Excellent leadership abilities, fostering a collaborative and motivated team culture

• Exceptional strategic thinking and problem-solving skills

• Ability to work collaboratively across departments and foster strong relationships 

• Proven track record of success in leading software engineering teams

• A passion for technology and an unwavering commitment to achieving excellence

• SaaS experience, preferably in a fully remote environment or similar industry (e.g., early childhood/healthcare tech).

• Minimum 7+ years of development experience in applications using .NET

• Minimum 5+ years of experience managing staff and/or projects

• Working knowledge of SQL Server Database queries and structure

• Ability to build effective teams

• Customer focused and action oriented

• Strong functional/ technical skills and a technical learning ability

• Proven ability to resolve complex problems in a pragmatic fashion

• Excellent, effective and clear written and oral communication skills

• Background in Software Development and/or systems (10yrs+): C# .NET, SQL

• Good knowledge of software development best practice

• Good understanding of Cloud Systems

About ProviderSoft

ProviderSoft was the dream product of a pediatric physical therapist and Early Intervention agency owner. The challenge was to effectively and efficiently manage business, and to stay ahead of the curve. A solution of technology was explored, and years were dedicated to designing, developing, and testing a prototype.

With the help of the prototype, the Agency was able to grow from a small organization servicing families in the immediate area, to include hundreds of providers servicing over 1500 children and their families. It was the ability to increase productivity, maximize service delivery, carefully track referrals, monitor performance, meet all expected deadlines, decrease expenses, and exceed the standards during audits that facilitated this growth.

ProviderSoft became a standalone technology firm in 2007, having successfully evolved from the experimental stage into a viable commercial software as a service company serving agencies across the nation. We are constantly striving to improve usability, performance, and feature-sets, and are constantly evolving to meet the ever-changing needs of health and education regulations. We do this by employing industry specialists, and of course, listening to the needs of our clients

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.