Quality Assurance Manager

Overview:

Quality Assurance (QA) Manager role will assure consistent quality of product by helping develop and enforce good, automated testing practices; validate and improve processes; provide documentation; insights to the latest testing practices and technology; monitors all stages of testing during SDLC to identify and resolve defects to meet quality standards; manage Quality Assurance (QA) team.

• Manage and help guide Quality Assurance (QA) team.
• Train and onboard new QA members.
• Proactive seeking new testing tools and strategies for the QA team.
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Design comprehensive and well-structured test plans and test cases.
• Guide the team in any automation testing initiatives.
• Create and maintain documentation for testing processes and tools for business.
• Provide guidance in estimate, prioritize, plan and coordinate testing activities.
• Contact point for bug identification and classification.
• Guide the QA team in testing in different stages; features, sanity, regression, user-acceptance.
• Work with internal teams (e.g.developers and product managers) to identify testing requirements for each product
• Help investigate root cause behavior and analysis for developers.
• Report and follow up on defects logged in all system components.
• Review reports from support and feedback into the test plan where necessary.
• Maintain a positive and excited attitude so your team feeds off of that energy.
• Work with third party vendors or customers for debugging and tracking issues.
• Expectations are not limited to the above. 

• Experience in C# or other Object-Oriented programming language.
• Hands on SQL experience.
• Experience in testing iOS and Android platforms is a plus.

• Experience with source/version control systems. 
• Understanding of branching strategies and merging. 

• Experience with both white box and black box testing.
• Experience working in an Agile/Scrum development process.
• Strong analytical and trouble-shooting skills.
• Organized, detail-oriented, accurate and thorough.

• Excellent analytical, interpersonal and communication skills, fast learner, hardworking and good team player. 
• Ability to work independently. 
• Knowledge of mortgage specific terminologies is a plus.

* Remote employees will require a strong internet connection, we recommend 100mb download or the ability to plug into the internet via an ethernet cable for optimal connection.

Desired Education/Experience:

• 5+ years of experience as a QA Engineer with manual & automation testing. 
• Bachelor's Degree in Computer Science or relevant work experience. 

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

[EOE/M/F/D/V. Drug-free workplace.]

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