Digital Project Manager

Position Summary:

The Digital Project Manager (DPM) is responsible for delivering solutions, promoting communication between the teams, preparing estimates, scheduling and project management. The position will leverage comprehensive understanding of digital and creative development, production and deployment capability to provide timely, quality delivery of content and technology initiatives and enhancements. The DPM is also responsible for integration across all Precision companies (from a digital perspective). The DPM will interface with client teams, as well as account management, traffic, creative, and editorial/copy teams to ensure that the digital solution is understood and addresses the customer’s business requirements. The DPM is responsible for in-depth knowledge of the general agency process, digital technology process and client processes, and is the main communication hub between all parties for assigned accounts.

Essential functions of the job include but are not limited to:

Business Analysis/Integration

• Organize and manage strategic initiatives and corresponding projects form kickoff to launch, including scope definition and technical requirements through delivery and post launch support
• Conduct discovery meetings with necessary teams to determine scope and business rules

Strategic Planning

• Conduct research to share current digital best practices, technologies, design principles, and recommend innovations. Work with Account Teams and Strategic Services to develop SOWs, budgets and timelines
• Create and present key project proposals (charter) and milestones to ensure effective communication across all stakeholders while incorporating necessary data to support business decisions
• Collaborate as team to ensure communication between Account Services and other departments including; Creative, Editorial, Copy-Medical and Studio
• Work with key stakeholders to identify key digital strategies. Present process and key digital capabilities to internal team and clients

Core competencies

• Develop and maintain all project deliverables, including project charters, budgets, project plans, issues logs, and change orders
• Identify any scope change, alert key team members and provide rational for next steps
• Manage the project financials, including weekly resource hours and overall project budget
• Lead daily and/or weekly planning sessions for respective clients/accounts
• Focus effort across project management, user experience, design/web production and development teams to maximize productivity
• Keep open discussions with outside vendors and internal resources
• Continually assess and improve the team’s process to ensure the best possible collaboration techniques and tools are fully utilized to deliver quality results efficiently
• Ensure that all needed assets and resources are identified to successfully meet client expectations
• Drive project delivery through effective use of internal and client status meetings
• Review all UX materials (Sitemap, Wireframes) prior to presenting to key stake holders
• Meet with digital partners (UX, Tech Lead, Development) to kickoff projects and ensure all required expertise personal are working on the tactics in hand

Daily Responsibilities

• Prioritize and manage multiple jobs with strong attention to detail
• Maintain the 5D process across clients and projects: (Discover, Define, Design, Develop, Deploy)
• Create and own documentation of project scope estimates, project brief and timelines
• Orchestrate day-to-day activities on assigned accounts – internal status reports, daily hot sheets, end-of-day lists, and various other project management and tracking reports
• Assist in process development/refinement as needed
• Main point of contact between account teams, creative teams and the development teams

Quality Control

• Review and test all digital deliverables with keen attention to detail and quality
• Perform Quality Assurance (QA) and Quality Control (QC) on all tactics prior for team reviews in the development phase

Thought Leadership

• Manage the development of internal cross-company projects, which are built to inititally benefit our business and eventually can be developed for client-facing tactics

Qualifications:

Minimum Required:

• Education: Bachelors degree in marking, communications, advertising, or similar field and or relevant work experience.
• Work Experience: 3-5 years experience working in an agency Project Management or Digital Department, in healthcare (product launch experience a plus)

Other Required:

• Experience leading large-sized digital projects which include emails, websites, apps, banner ads, and other complex technologies.

Preferred:

• Working knowledge of digital technologies, front-end development, and server environments (including HTML, HTML5, CSS, and Web standards)
• Thorough knowledge of web design/development/testing process. Experience troubleshooting minor technical problems and update basic HTML
• Solid understanding of project management methodology, including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings
• Familiarity with software such as Adobe Creative Suite (e.g., Figma Photoshop, XD, Acrobat) and understanding of both Mac and PC OS.
• Strong knowledge of web and mobile development technologies, including iPad apps and Sales Rep materials including Veeva, content management systems (CMS), Social media, search marketing, analytics and quality assurance
• Experience with project planning, collaboration, and task management tools.
• Solid understanding of the documentation essential to all digital projects such as scope of work, project brief and timelines

Skills:

• Advanced knowledge of the 5 D process, CMS platforms including Word Press, Photoshop, Microsoft Office Suite and Mac operating system a plus, familiar with “digital/e-routing” platforms such as SocialBridge or Basecamp

Competencies:

• Excellent communication skills with proven ability to present to a variety of audiences

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