Industry Consultant

Description

Position Overview

The Industry Consultant will be responsible for training and onboarding Strategic/Upmarket customers. They will work with STACK customers, as well as leverage his or her own knowledge of STACK to ensure their platform meets their customer's needs.

Performance Responsibilities and Expectations

• Work closely with team assigned to support Strategic/Upmarket customers to review existing workflows, processes and procedures used prior to adopting STACK, providing guidance to customers on the best methods and determining the most efficient path forward.
• Deliver customer training sessions for Upmarket customers.
• Identify common struggles between customers and communicate needs internally.
• Create help and training content as required.
• Perform additional tasks as required or assigned to support team objectives and company needs.

Qualifications

Required Experience, Knowledge, and Characteristic Attributes

Must have demonstrated experience, knowledge, and characteristic attributes in the following:

• Bachelor’s Degree or equivalent work experience
• 3+ years of commercial construction estimating experience
• Strong attention to detail and critical thinking skills
• Experience with construction estimating software
• Experience with Microsoft Excel and other office software
• Excellent communication ability (spoken and written)
• Strong analytical ability with a focus on results

This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation.  STACK reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs, subject to reasonable accommodation.