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Built for the age of e-commerce, Veho is an end-to-end delivery service that puts customer experience in the center. Our network of professional and qualified flexible drivers, powered by our proprietary technology, allows any brand to delight customers like never before. We help our customers cut their shipping costs, gain full visibility into all of their shipments, and build customer loyalty with an incredible shipping experience. Welcome to package delivery, reinvented.We’re a team of builders, creatives, adventurers, and go-getters on a mission to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. Come join us!Winner of the Harvard Business School New Venture Competition 2017. Backed by top industry leaders such as the former CEO of FedEx Supply Chain and executives at UPS and Amazon.
Location: Hybrid. Candidates must reside in one of Veho’s service area markets (link)
Relocation: Not available
H1B sponsorship: Not available
About Veho
Veho is on a mission to revolutionize the post-purchase experience. We’re building a new, end-to-end logistics infrastructure—from middle mile to last mile—powered by tech that puts customers first. By removing the pain points in delivery and returns, Veho creates deeper loyalty and trust between brands and their customers. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, Nordstrom, and more.
We’re proud of our inclusive culture, our best-in-class benefits, and the chance for every team member to share in our success through equity. Whether you work at one of our facilities or remotely, at Veho you’ll join a mission-driven team that’s transforming logistics—and having a lot of fun along the way.
About The Role
We are seeking a dynamic and results-driven Senior Product Manager – Facilities Tech (Under the Roof Tech) to lead the development and enhancement of our ground operations systems. In this role, you will own the product roadmap and strategy for key initiatives such as our Warehouse Management System (WMS), Facility Command Center (FCC), Facilities Mobile App (FMA) with Directed Workflow solutions. Your work will directly impact the tools and features used by Ground Ops Associates, Supervisors, and Operations Managers. Reporting to the Director of Product for Supply Chain Tech, you’ll collaborate with cross-functional teams to ensure our facilities tech not only meets but exceeds operational safety, performance, and quality standards.
What a Great Candidate Looks Like
6+ years in product management, engineering, or consulting, preferably within operational tech, supply chain, or logistics environments.
Demonstrated success in delivering complex products, particularly around Warehouse Management Systems or directed workflow solutions.
Deep commitment to understanding and addressing the challenges of our primary users—Ground Ops Associates and Warehouse Managers. You obsess over their pain points and experiences to build products that make their jobs safer, more efficient, and simpler.
Strong analytical skills with a proven ability to leverage data, business impact, and metrics to guide product strategy and measure success.
Outstanding written and verbal communication skills with the ability to influence cross-functional teams and senior stakeholders in a fast-paced environment.
Comfortable in a facilities setting, with the ability to navigate operational environments and collaborate effectively with warehouse and ground operations teams.
What You’ll Do
Define & Own the Roadmap: Develop and execute a strategic product roadmap for Facilities Tech, with a strong focus on WMS, FCC, and Directed Workflow solutions.
Collaborate & Gather Insights: Partner with Ground Ops Associates, Supervisors, Operations Managers, and Supply Chain leadership to understand their needs and integrate their feedback into product planning.
Enhance Safety, Performance & Quality: Design and implement features that boost operational safety, improve performance metrics, and ensure high-quality standards across our facilities.
Drive End-to-End Product Lifecycle: Manage the full product development cycle—from ideation and requirement gathering (BRDs/PRDs) to execution, cross functional collaboration, launch, and iterative improvement.
Leverage Data-Driven Insights: Establish key performance indicators (KPIs) to evaluate product success and drive continuous enhancement of our operational tools.
Champion Change Management: Develop and execute go-to-market and change management strategies to drive seamless adoption of new workflows among operations teams.
Communicate & Influence: Clearly articulate the product vision and strategy to both technical and non-technical stakeholders, ensuring alignment across the organization.
Engage on the Ground: Reside in one of Veho’s core markets (where a Veho facility is located) and spend time on-site at least weekly to gain first-hand insights and foster strong relationships with local operations teams.
What You Bring
Product & Operational Expertise: A sound understanding of product management, combined with hands-on experience in operational or logistics technology.
Technical Savvy: Familiarity with building and launching operational systems such as WMS and directed workflow solutions.
Collaborative Approach: A proven ability to work effectively with cross-functional teams, balancing the needs of technical partners and operations stakeholders.
Results-Oriented Mindset: A relentless focus on driving safety, performance, and quality improvements in fast-paced, high-growth environments.
Strong Problem-Solving Skills: An analytical mindset with a track record of translating operational challenges into innovative product solutions.
Compensation
Base Salary: $130,000 – $150,000, dependent on experience, skills, and education.
Equity: Generous ownership package aligned with Veho’s commitment to shared success.
Benefits: Comprehensive medical, dental, and vision coverage; 401(k); unlimited PTO; and an inclusive work environment.
If you’re passionate about transforming last-mile delivery through innovative technology and operational excellence, we’d love to hear from you. Join us at Veho and be a key player in shaping the future of facilities tech!
Required profile
Experience
Level of experience:Senior (5-10 years)
Industry :
Consumer Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.