At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture and world-class doctors and caregivers, Wellstar is one of the largest, most integrated healthcare systems in Georgia. Our specialists and primary care providers work in a multidisciplinary environment with nearly 25,000 diverse team members throughout our hospitals, health parks and medical offices. Communities can also access our outpatient centers, a pediatric center, nursing centers, and hospice and home care services. We’re proud to be home to the second-largest Emergency Department in the country, as well as being the only system in Georgia operating multiple trauma centers. We’re also known for our exceptional work culture, featured on the Great Places to Work®, Fortune 100 Best Companies to Work For® and the Seramount Best Company for Multicultural Women® lists. We continue to attract the best and the brightest in healthcare.At a time when our industry is changing rapidly, Wellstar remains committed to exceeding expectations from our patients and team members, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence and honor every voice.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Job Posting

A Brief Overview

The Senior Business Intelligence Analyst works directly with leaders and clinical teams within the organization to help provide meaningful analytics and has insight to move forward on specific high-level system quality and operational improvement goals. This analyst will ideally have strong critical thinking skills and the ability to communicate directly with clinical and operational leaders in a way they can understand through effective meetings and presentations. In addition, the candidate will be expected to have or develop understanding of the metrics to provide proactive and independent analyses. The Senior Business Intelligence Analyst is expected to comfortably represent the EI department within the organization and independently gather requirements from customers at all levels, select the best tool to create complex interactive visualizations, reports and dashboards to support business decisions, and design, develop and distribute the analysis or visualization. The Senior BI Analyst also coordinates with Subject Matter Experts (SME), the Enterprise Intelligence Team and IT to ensure proper governance of the data and appropriate data structures for reporting are in place. This individual will serve as a SME regarding the tools and techniques used for visualization of information and deliver timely, accurate and actionable information to the organization.

What you will do

Analytics and Visualization Development
- Work directly with the customer to understand the business requirements for information needs.
- Serve as an expert in selection of the most appropriate visualization tool and delivery mechanism for requests. This includes selection of the best graphical or numerical representation of the information and the appropriate level of interactivity and drill down.
- Design, develop, document, and distribute the selected visualization while working with the customer within the guidelines of the WellStar Enterprise Intelligence (EI) framework.
- Serve as a mentor and resource to BI Analysts and Specialists and provide audits and feedback on their development work.
- Develop appropriate level of insight to and understanding of the information being analyzed and apply credible qualitative and quantitative methods of analysis considering the type of data being measured insuring statistical validity wherever possible.
- Deliver end user training to the customer on the use of the tools and method of interpretation of the visualization.
40%
Collaborate with customers, IT and other EI on data structure needs, governance and meaning
- Act as a liaison with the customer to communicate data structure or metric needs for appropriate data model build to the EI staging team members and counterparts in IT responsible for data warehouse and data model build.
- Develop a working knowledge of the lineage, metadata and overall meaning of data being analyzed and lead BI Specialists and BI Analysts in documenting appropriately per EI and WellStar guidelines.
- Identify and source where possible, data quality issues impacting analyses and bring issues to EI leadership’s and other appropriate individual’s attention.
- Apply appropriate statistical and mathematical principles to all analyses.
- Have a working understanding of benchmarking and comparative analysis techniques and interpretation.
- Develop an excellent understanding of data transformed, managed, and reported specifically by the EI team (e.g. cost accounting, operational benchmarking, quality benchmarking, patient satisfaction, etc.)
30%
Organizational expert technologically regarding data analytics and visualization
- Maintain an excellent understanding of relational databases in concept and how to practically work with the data housed therein.
- Maintain an outstanding understanding of a wide variety of technology tools used by WellStar to present information (e.g. SQL, SSRS, Advanced MS Excel, MS SharePoint, SAS, and other tools)
- Serve as a training and informational resource for BI Analysts, Specialist, and others within the organization.
- Continually look to maintain, grow, and develop knowledge and skills in applicable tools
- Develop an understanding of current visualization best practice and trends
20%
Other Duties
- Understand process improvement techniques utilized at WellStar and practice them with your own work processes. Act as a leader within the BI team on process improvement efforts to improve productivity and quality of output.
- Participate in departmental and cross-functional teams representing EI as needed.
- Work independently and multi-task effectively on multiple assignments as needed.
- Communicate effectively and appropriately with all levels of leadership and staff within the organization while representing the EI department.
- Other duties as assigned.
10%

Qualifications

Computer/data entry experience. Required
Minimum 6 years working directly with customers from requirements gathering, functional design, development, and delivery of interactive data visualization. Required
Minimum 6 years working with complex data sets in a relational database environment with tools such as SQL Server, MS Access, SAS, MS Excel, and other 3rd party visualization tools such as Tableau. Required

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Sr Bus Intelligence Analyst SL

Job description

Required profile

Experience

Hard Skills

Other Skills

Related jobs

Customer Service Executive - (Weekend Only)

Process Expert (f/m/d), Schafteanu, Austria, befristet

Marketing Specialist - 0418 - Durban, South Africa

Organizational Change Manager (f/m/d)

Customer Support Advisor (Remote in Portugal)