Job description

GoTeam is currently in search of a Virtual Assistant to join our team as a Travel Agent. This dynamic role involves coordinating and booking travel arrangements for our employees, ensuring a seamless travel experience. The ideal candidate will demonstrate strong organizational skills and attention to detail while navigating the complexities of travel logistics. As part of our team, you'll enhance employee travel experiences through exceptional support and efficient planning.

Location and Workplace: Philippines (Work From Home)

Shift: 12AM- 9AM PH Time

Responsibilities

Coordinating and booking travel itineraries for executives and employees, ensuring all arrangements are efficient and cost-effective.
Researching and securing flights that align with employees' schedules and company travel policies.
Arranging suitable hotel accommodations, considering location, amenities, and budget constraints.
Organizing ground transportation, including car rentals and shuttle services, for seamless travel experiences.
Preparing and distributing travel itineraries, confirmations, and necessary travel documents to employees.
Communicating with airlines, hotels, and transportation providers to manage bookings and resolve any issues.
Tracking travel expenses to ensure compliance with company policies.
Making dining reservations to accommodate employees' schedules and preferences during their travels.
Providing real-time assistance to employees during their travels, addressing any changes or emergencies.
Maintaining accurate records of travel arrangements and expenses for reporting and auditing purposes.

Qualifications

Proven experience in travel booking required; Having an IATA/IATAN ID Card is a plus.
Exceptional organizational skills and attention to detail with the ability to manage multiple tasks.
Strong verbal and written communication skills for effective collaboration.
Proficient in travel booking platforms, TripIt, Microsoft Office Suite, and relevant software.
Quick-thinking with strong problem-solving skills for unexpected travel issues.
Customer-focused mindset dedicated to providing outstanding service.

Your Benefits

We don’t just give you a laptop, we give you an extra monitor—because two screens are better than one.
You’ll get HMO coverage from day one—not just for you, but also for a dependent (yup, private room benefits included).
Ever needed legal or financial advice? Well, now you and your family can access it—on us.
Salary finance platform for personal loans, because we’re here to help you, even with the tough stuff.
P1,000,000 life insurance coverage—because we’ve got your back.
Leave credits above industry standards, including additional client-specific leave entitlements
The little things? We’ve got you covered: welcome gift, monthly lunch with CEO updates, talent nights, gratitude celebrations, and more.
And yes, how does a trip for two to Bali sound? Referral bonuses can take you there.

Your Family’s Benefits

Mental health support for your family, 24/7, because we care about them too.
Preventive care like health education, diet counseling, and wellness sessions—available for four family members.
Free telemedicine for your family, because we know life doesn’t wait for appointments.
Personal invites to family events, with prizes up for grabs—because life is about more than just work.

About Us

Company Name: GOTEAM

Achievements

Consistently raising the bar in employee engagement with an 85% score—well above the global average of 23%, the US average of 33%, and even best practice organizations at 70%.
Certified as a Great Place to Work for four years running; proven excellence.
Over 1,000 employees strong, with plans for continued growth.

Culture

At GOTEAM, innovation isn’t just part of the job—it’s the job. We celebrate diversity, thrive on global perspectives, and create an environment where personal and professional growth is standard. The 85% employee engagement score reflects our commitment to redefining workplace culture.

Mission

Our mission is bold and simple: provide 100,000 people with free AI certification through the Vjal Institute, fueling the future of innovation.

Location: Headquartered in the Philippines, with ambitious plans to expand globally by 2025.

Work Set-up

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