Job description

Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

Responsibilities

Be responsible for the Medallia Digital Feedback platform
Lead the team to design and drive the execution plan for successfully delivering high quality software components and services.
Help the engineering team to architect for the next level of scale and execute on the development plans.
Collaborate with stakeholders across engineering to effectively align against goals, roadmap, and commitments.
Measure project progress using KPI(s) and Metrics and communicate plans and updates on a frequent basis.
Build a high-performing team. Hire the very best and provide opportunities for team members to grow and prosper.

Qualifications

Minimum Qualifications

3+ years of experience directly managing people in a front-line role
7+ years experience in a technical role (developer or architect) working on distributed systems, platform infrastructure, or cloud services
Managers that have grown from a technical background into people leadership
Demonstrated experience growing a team from outside your organization
Demonstrated experience managing the software development lifecycle using agile methodologies
Demonstrated experience working in a global company with geographically distributed teams
BS/MS in Computer Science, Computer/Electrical Engineering, or related field

Preferred Qualifications

Strong OOP knowledge; design patterns
5+ years of experience with Java and/or similar technologies
Relational database experience (PostgreSQL, Oracle, MySQL, etc)
ORM Framework & dependency injection framework experience (Hibernate, Spring Boot, etc)
Experience with caching (synchronization, cache eviction, available tech, etc)
Building REST APIs
NoSQL experience (Redis, Cassandra, MongoDB, etc)
Messaging/stream processing (Kafka, RabbitMQ, etc)
Docker & Kubernetes experience
Built highly scalable systems that are used by millions of people
Implemented tools and frameworks to enable monitoring, logging, alerting, and debugging at scale

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal- opportunity workplace and is an affirmative-action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

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