Expert Business Analyst

Ciklum is looking for an Expert Business Analyst to join our team full-time in Ukraine.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As an Expert Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. Working insight the Product team (Product manager, Designer, User researcher) and the client. Expected experience in and clear understanding of the modern product development approach, including User research activities. Client facing position with opportunity to impact strategic product decisions.

Responsibilities:

• Work with all stakeholder groups and levels involved in the program or account, ensure effective collaboration, and manage stakeholders' expectations
• Create customer journeys based on the business processes and user needs
• Serve as a part of the Product team defining product direction, priorities and documenting them
• Define business needs and objectives
• Define the Business Analysis approach and processes from scratch at the Account/Program level
• Define Information Architecture for project documentation within the Account/Program
• Plan, distribute, and supervise Business Analysis activities and deliverables (starting from the elicitation till maintenance of requirements) and ensure the quality of deliverables
• Coordinate and consult BAs in their daily work
• Perform BA audit at all the phases of SDLC
• Consult on estimation techniques at the Account/Program level, advice on BA effort estimation
• Drive or actively contribute to the long-term solution roadmap planning
• Define and manage the solution scope to avoid scope creep, manage dependencies, and resolve any conflicts in requirements
• Manage the backlog: from the definition of “how” to its execution
• Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness
• Suggest and implement ongoing improvements to the existing BA approach and processes at the Account/Program level to ensure their effectiveness
• Develop the BA team's skills and competencies
• Execute Line Manager responsibilities (optional)

Requirements:

We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit and can work in dynamic environments.

• Proven ability to work with all stakeholder groups and levels, along with vast experience in stakeholder management within the Account/Program
• Strong expertise in setting up Business analysis processes and approaches (elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) at the Account/Program level. As well as choosing appropriate techniques and tools
• In-depth proficiency in BA information management and quality audit execution within the Account/Program
• Ability to create/adapt a set of templates according to the project context and best practices
• Ability to define right priorities for both product and team tasks
• Solid track record in coordinating and managing BA work
• Experience in consulting on scope estimation techniques and BA effort estimation (including large-scale projects)
• Proven experience in long-term roadmap planning (contributing or driving if need be)
• Expertise in defining and managing solution scope, managing dependencies, and resolving conflicts in requirements
• Proven experience in effective backlog management
• Ability to ensure that the traceability approach is followed appropriately
• Expert knowledge of Business Analysis techniques & tools, along with experience in consulting on them
• Expertise in Agile framework selection and corresponding processes set up from scratch at the Account/Program level
• Communication is a key. You speak and write in English fluently or at least at an upper-intermediate level
• Accountable for the own scope of work and follow the “said and done” principle
• Eager to learn and grow: curios, keen to constant self-development
• Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions
• Able to express ideas, thoughts, and questions simply, concisely, and in a structured way
• Follow an open feedback culture
• Ability to clearly communicate the risks and consequences
• Ability to organize teamwork effectively
• Ability to manage the team's competencies and take active steps toward the team's professional skills improvement

Desirable:

• Proven ability to apply domain knowledge while assessing BA tasks on projects
• Technical Skills:
• Ability to communicate the pros and cons of multiple architectural types and integration models
• Knowledge of API and data mapping approaches and tools, and ability to consult on them

What's in it for you?

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.

Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.

Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.

We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.