Job description

Position Title: Bilingual Customer Support Representative (Chinese-English)

Strikingly is on the lookout for a dedicated bilingual Customer Support Representative fluent in both Chinese and English. This full-time role is a fantastic opportunity for individuals seeking a stable, long-term career within a reputable organization.

If you are passionate about providing exceptional customer service, we invite you to submit your application along with a brief overview of your professional background. Please include your email address for further communication regarding the role.

Key Responsibilities

Deliver outstanding customer support in both Chinese and English
Address customer inquiries and resolve issues efficiently
Work collaboratively with team members to improve service quality
Maintain thorough records of customer interactions

Required Skills

Proficiency in both Chinese and English
Excellent communication abilities
Strong customer service orientation
Effective problem-solving skills
Team-oriented mindset

Qualifications

Previous experience in a customer service role is preferred
Bilingual proficiency in Chinese and English is a must
A high school diploma or an equivalent qualification is required

Career Growth Opportunities

Strikingly is committed to fostering a supportive work culture that emphasizes long-term employment, providing potential pathways for professional advancement as you gain experience within the company.

Company Culture And Values

At Strikingly, we pride ourselves on our emphasis on stability and collaboration, creating an inclusive environment that encourages open communication and teamwork. Joining our team means becoming part of a dynamic organization that values each employee’s contributions.

Networking And Professional Opportunities

This role not only allows you to utilize your bilingual skills but also provides a platform for networking and professional development as you engage with colleagues in a collaborative setting.

We look forward to welcoming a talented individual who is eager to make a meaningful impact within our team!

Employment Type: Full-Time

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