Customer Support Officer - Chinese Happiness

Job Overview

Join Strikingly as a full-time Bilingual Chinese-English Customer Support Representative. We are seeking dedicated professionals who are looking for a stable, long-term career opportunity within a company that values commitment and growth.

Key Responsibilities

• Deliver outstanding customer support in both Chinese and English.
• Effectively address customer inquiries and resolve issues in a timely manner.
• Maintain an exceptional level of customer satisfaction.
• Accurately document customer interactions and feedback for continuous improvement.
  
  

Required Skills

• Proficiency in both Chinese and English.
• Excellent communication and interpersonal skills.
• A strong customer service orientation.
• Effective problem-solving abilities.
  
  

Qualifications

• Previous experience in customer support or a related field is preferred.
• Ability to thrive in a fast-paced environment.
  
  

Career Growth Opportunities

At Strikingly, we are committed to fostering your professional development. Engage in a culture of learning and advancement where your contributions are valued and recognized, leading to potential career progression within the organization.

Company Culture And Values

We pride ourselves on maintaining a supportive and inclusive work environment. At Strikingly, we champion a culture of teamwork and diversity, ensuring that all employees can thrive and grow together.

Networking and Professional Opportunities

Become part of a dynamic team where networking and collaboration are at the forefront. Leverage opportunities to connect with fellow professionals and industry experts, enhancing your career while contributing to our mission.

Compensation And Benefits

• Competitive salary based on experience.
• Full-time employment with a focus on work-life balance.
• Opportunities for ongoing training and development.
  
  

Employment Type: Full-Time