Sr. Director, MDR Security Operations

What are we looking for?

We are looking for a Senior Director to lead our global MDR security operations team. You and your team will be responsible for the delivery of world-class 24x7x365 managed threat detection, investigation and response services to thousands of organizations around the world. You’ll leverage your extensive experience building and leading security operations programs and teams to further elevate and scale our global team of detection and response practitioners. 

What will you do? 

• Take full responsibility for the delivery of highly effective and efficient MDR services to all customers, ensuring:
• Rapid response to the highest priority threats.
• Accurate analysis and investigation of malicious activity.
• Effective threat containment, remediation and reporting.
• Robust 24x7x365 coverage for all critical MDR functions. 
• Set a high bar for the quality and depth of the technical work performed by your team, and provide the necessary resourcing, guidance and development opportunities to enable their success.
• Partner closely with internal engineering stakeholders to ensure that your team has the necessary tooling and automation to execute their mission.
• Engage with MDR customers to address significant operational issues and support other strategic customer engagements as needed.
• Represent SentinelOne MDR services at company events and conferences.

What skills and knowledge should you bring?

• 10+ years of prior leadership experience in security operations, preferably in Managed Detection and Response.
• A detailed technical understanding of threat hunting, investigation, and incident response best practices - ideally with prior experience as a SOC or incident response practitioner.
• Prior experience developing and implementing SOC metrics and Key Performance Indicators (KPIs) to provide continuous visibility into operational effectiveness and efficiency. 
• Prior experience leveraging automation and AI to scale security operations teams.
• Experience leading highly distributed global operations teams, including:
• Developing and maintaining robust and sustainable 24x7x365 shift coverage models.
• Defining and implementing operational roles and functions that meet the needs of the business and the organization while creating development opportunities and professional growth for your team members.
• Fostering a strong team culture across all regions, with a focus on creating a high velocity and performant yet sustainable, fun, and challenging work environment.
• An unwavering passion for the mission: protecting organizations of all sizes from ‘bad guys and breaches’.

Why us?

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement