Job description

This is a remote position.

Work Schedule:

20 hours per week
Monday to Friday, flexible between 8am to 5pm Surrey, BC, Canada

Client Overview

Join a thriving cleaning services company that’s revolutionizing the janitorial industry in Canada. This dynamic business is on a growth trajectory, committed to delivering top-notch cleaning solutions while prioritizing customer satisfaction and operational excellence. As they expand their reach and enhance their service offerings, they’re seeking a detail-oriented professional to support their mission of creating cleaner, healthier spaces for their clients.

Job Description

Embark on an exciting opportunity as an Admin Assistant for a forward-thinking cleaning services company. In this pivotal role, you’ll be the linchpin of our administrative operations and marketing efforts that keep our business running like a well-oiled machine. Your keen eye for detail, exceptional communication skills, and ability to juggle multiple priorities will directly contribute to our company’s success and fuel our continued growth. This position offers a unique blend of challenges and rewards, allowing you to showcase your organizational prowess while making a tangible impact on a business that’s cleaning up the competition.

Responsibilities

Serve as the first point of contact for our valued clients, managing email communications with finesse and responding to urgent inquiries with lightning speed
Masterfully organize and maintain our calendar system, ensuring our team stays on track and never misses a beat
Coordinate and schedule meetings that bring together key players, keeping our operations smooth and efficient
Become the guardian of task completion, following up on pending items and managing workflows to ensure nothing falls through the cracks
Answer incoming calls during business hours with a warm, professional demeanor that reflects our commitment to exceptional service
Guide callers through our service offerings with expert knowledge, connecting them to the right resources and information
Collaborate with team members using cutting-edge tools like WhatsApp, fostering a culture of seamless communication
Play a key role in maintaining and refining our operational documents and standard operating procedures, ensuring we’re always at the top of our game
Provide assistance as needed with marketing efforts to update company websites with blogs and content

Requirements

Proven track record as a Virtual Administrative Assistant or in a similar role where you’ve showcased your ability to juggle multiple tasks with grace
General marketing know-how in terms of posting content and writing blogs
Stellar verbal and written communication skills in English that would make Shakespeare proud
Tech-savvy professional with a knack for CRM systems, particularly HubSpot or Jobber
Experience with VoIP systems like Open Phone, demonstrating your ability to navigate modern communication tools
Google Workspace wizard, particularly adept at Google Docs and Google Sheets
Eagle-eyed attention to detail paired with organizational skills that would impress Marie Kondo
Adaptability that allows you to embrace new software and systems with enthusiasm
Trustworthy individual capable of handling sensitive information with the discretion of a secret agent
Positive attitude and a passion for contributing to a growing business in the cleaning industry