Job description

Referral Details:

We greatly appreciate your referral, and we look forward to reviewing the qualifications of the candidate you've recommended. Here's a brief overview of the process:

After you've completed this referral form, your recommended candidate will be directed to apply for the specific role through our website. This step is crucial for Wipfli to remain compliant with federal laws and to ensure a fair and transparent selection process. Once their application is received, our Talent Acquisition team will evaluate their qualifications, including how well they align with the requirements of the role and the broader needs of our organization.

Your referred candidate will remain in our candidate database for future opportunities, offering them additional chances to become part of our team. As the referrer, your role in the recruitment process is to bring potential talent to our attention. We ask that you refrain from discussing updates on the candidate's status, out of respect for their personal consideration. Our Talent Acquisition team will provide you with a final update once the candidate has been informed of their application status. Throughout this process, we may reach out to you with questions or additional information to ensure a seamless and effective referral experience.

Thank you for your invaluable contribution to our recruitment efforts, and we sincerely appreciate your understanding and support throughout this process.

If you would like to read more about referral bonus eligibility, please visit InSite: https://wipflillp.sharepoint.com/sites/WipfliAssociateHandbook/SitePages/Associate-Referral-Bonus-Program.aspx

Responsibilities: Responsibilities: - Manage new customers through iSolved implementations, ensuring the customer's policies, employee data, payroll, and HR business processes are configured accurately. - Partner with other teams to ensure all customer needs are delivered through an integrated implementation approach. - Monitor the implementation process for potential issues and escalate issues as needed to ensure the customer's needs are met and the implementation process schedule is maintained. - Prepare customers for post-implementation self-sufficiency by delivering iSolved system training as part of the implementation process. - Contribute to the evolution and improvement of the implementation process by providing feedback and sharing ideas that will increase customer satisfaction, drive efficiency or enhance our technical capability. - Build solution, customer and industry knowledge by leveraging the appropriate internal and external resources. - Some travel (less than 10%) may be required. Knowledge, Skills and Abilities: Skillset: - Software implementation experience, preferably in a SaaS environment. - Demonstrated functional business process knowledge - Excellent time management and organizational skills - Demonstrated proven technical aptitude and capabilities - Excellent written and verbal communication skills, including fluency in English - Requires excellent interpersonal skills and the ability to deal with sensitive information - Demonstrated success in a role requiring exceptional attention to details, teamwork, and initiative - Demonstrated passion for delivering an outstanding customer experience Requirements: - Associates degree or equivalent educational training - 2+ years of experience in HCM implementation or a similar role. - Proficiency in using iSolved or similar HCM software. - Strong analytical and problem-solving skills. - Ability to manage multiple projects simultaneously and meet deadlines. - Experience with data migration and system integration. - Knowledge of compliance and regulatory requirements related to payroll and HR. - Ability to work unsupervised and as part of a team. - Proven customer service orientation and ability to build and maintain client relationships. Tiffany Farnsworth, from our recruiting team, will be guiding you through this process. Visit her LinkedIn page to connect! #LI-TF1 #LI-remote

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