Job description

This is a remote position.

ole Name: Social Media & E-commerce Coordinator

Schedule:

Part-time (Monday-Friday, 9:00 AM - 2:00 PM EST, with occasional Saturday messaging)

Client Timezone: EST

Client Overview

Join a vibrant and innovative hemp wellness brand that’s revolutionizing the alternative wellness space with their unique product line. This growing company embodies the free-spirited essence of the 1970s while delivering modern wellness solutions through their premium mushroom, blue lotus, and hemp-derived products. With a distinctive hippie-inspired aesthetic and commitment to natural wellness, they’re rapidly expanding their digital presence across multiple platforms.

Job Description

We’re seeking a creative and detail-oriented Social Media & E-commerce Coordinator to join our dynamic team. This role combines creative content management, e-commerce operations, and administrative coordination to drive our brand’s growth across multiple digital platforms. You’ll have the opportunity to shape our social media presence while ensuring smooth operations of our online store and various sales channels. This position offers the perfect blend of creative freedom and structured business support, ideal for someone who thrives in a modern, progressive environment.

Responsibilities

Manage and optimize social media presence across Instagram, Facebook, and TikTok
- Schedule and coordinate cross-platform content distribution
- Engage with community through comments and direct messages
- Conduct strategic audience outreach to expand brand reach
- Edit and enhance video content with text overlays and filters
- Monitor and report on key performance metrics
- Research and implement emerging content trends
Oversee E-commerce Operations
- Maintain product listings across multiple sales channels
- Update product descriptions and imagery as needed
- Monitor and optimize TikTok Shop and Facebook Shop performance
- Handle customer service inquiries professionally
- Track and report sales metrics through dashboard maintenance
Administrative Support
- Coordinate with external vendors and freelancers
- Manage product and packaging inventory
- Research and track sponsorship opportunities
- Assist with calendar management and travel arrangements
- Prepare regular status reports

Requirements

Proven experience in social media management and content creation
Strong proficiency with major social media platforms (Instagram, Facebook, TikTok)
Experience with e-commerce platforms, particularly Shopify
Basic video editing skills for short-form content
Strong creative and design sensibilities
Outstanding written and verbal communication skills
Ability to understand and maintain brand voice
Experience with social media analytics and reporting
Strong organizational and time management abilities
Ability to work independently while maintaining consistent communication
Professional demeanor for vendor and customer interactions