Job Title: Logistics and Fulfillment Manager
Type: Full-Time, Hybrid
Compensation: $85,000 - $95,000 annually (Eligible for 10% bonus)
Founded in 2013, this organization has become a leading creator-driven, content-to-commerce business in the gardening industry. Millions of gardening enthusiasts turn to the company for engaging and educational content across various media platforms, including videos, blogs, podcasts, social media, and books. The company also offers a curated selection of high-quality gardening products designed to deliver top performance and durability. With recent strategic acquisitions and financing, the company continues to expand its product offerings and distribution channels. Today, it employs over 85 staff members and contractors worldwide.
Summary
As the Logistics and Fulfillment Manager, you will play a pivotal role in managing the overall supply chain, ensuring the smooth and efficient flow of products from source to delivery. Your strategic oversight will encompass inbound logistics operations, outbound logistics, 3PL partner management, and continuous improvement initiatives.
Responsibilities
Develop and maintain strong relationships with partners, managing negotiations and contracts to ensure cost-effectiveness and supply continuity.
Implement and monitor KPIs for logistics performance, ensuring on-time delivery and shipment cost goals are met.
Coordinate with 3PL partners for the import of FCL and LTL shipments globally.
Manage the distribution of finished products, including order fulfillment and transportation.
Develop strategies to ensure timely delivery to customers, optimizing routes and reducing transportation costs.
Handle freight disputes, overseeing shorts, damages, and claims.
Collaborate with the product development team to streamline supply chain aspects of new product launches, ensuring strategies align with brand objectives.
Foster a culture of continuous improvement within supply chain operations, regularly analyzing processes to identify efficiency gains.
Lead cross-functional teams in implementing process improvement initiatives using methodologies such as Lean, Six Sigma, or Kaizen.
Monitor supply chain trends and emerging technologies, adopting innovative solutions to enhance operational efficiency and reduce costs.
Qualifications
Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
At least 5 years of experience in a supply chain management role, with a proven track record in managing inbound and outbound logistics operations.
Strong leadership skills with experience in leading and motivating teams to achieve operational excellence.
Exceptional analytical and problem-solving abilities with a continuous improvement mindset.
Excellent communication and interpersonal skills, capable of building and maintaining relationships with internal teams and external partners.
Experience in branded product development is highly desirable, providing insights on supply chain capabilities and constraints during the product life cycle.
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