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Manager Content Operations

extra holidays - fully flexible
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Proven leadership experience in content operations, Strong analytical and communication skills, Experience with content quality frameworks, Familiarity with remote teamwork tools.

Key responsabilities:

  • Lead content quality improvement initiatives
  • Manage a team of project managers and analysts

Infinitas Learning logo
Infinitas Learning Learning & development SME https://www.infinitaslearning.com/

Job description

👩‍🏫 Who are we?   

We at Infinitas Technology (the technology and product development arm of Infinitas Learning) are passionate about understanding and transforming the way people learn. We create educational solutions that touch the lives of everyone around us – both personally and professionally. 

For everyone who discovers. For everyone who grows. For everyone who performs and challenges themselves. For your smallest dreams and your biggest ambitions. Learning will take you further. From your first day at school to the next step in your career. Infinitas is there for you and everyone who learns.  

To learn more about Infinitas visit the home page of this career site. 

👩🏽‍💻 What do you do? 

As a Manager Content Operations at Infinitas Technology you will contribute to and execute strategic initiatives in the domain of content operations, such as content quality improvement and migration of content. You will do this together with your team of project managers and content analysts, for which you will be their team lead. You will own and manage the content quality score card and migration and decommissioning roadmap, weighing all dependencies and interests of different stakeholders. In this role, you will be expected to use data to make informed decisions about content quality improvements and initiate projects that enhance the quality of content that is used by teachers and learners through our learning solutions. You work closely with colleagues within our department and across other business departments and OpCos, ensuring that any dependent activities are coordinated, and everyone is up to date with your roadmaps and execution along them. As a Manager Content Operations you will be part of the Leadership team of LX. You are expected to contribute to the strategy of the department and ensure you reach the goals that are set. This role is a leader within the content domain, and able to bridge the need of our customers by providing actionable insights and services to support their daily operations. Key activities are:  

  • Be a compass in guarding the quality of content in our CMS. Collaborate with all stakeholders to identify strategic opportunities for improvement, innovation, and growth. 

  • Prioritize data requests on content feasibility checks and prioritize projects that have the largest impact on content quality. 

  • Plan content migration programs from start to completion involving deadlines, milestones, and processes. Apply budget, change, risk and resource management principles when needed. 

  • Build and maintain good relationships with key business stakeholders. Keep stakeholders and senior management informed with detailed and accurate reports or presentations. 

  • Discover ways to enhance efficiency and productivity of procedures and people. 

  • Inspire, guide and help a group of project managers and content analysts thrive.  

 

Our teams are a mix of local and remote people, as we try to bring on board the best Product, UX and Engineering people we can, regardless of where they are located. You have experience working in this type of environment and are comfortable using tools (such as or like Notion, Slack, GitHub and the like) to facilitate teams to get the best out of their time. 

We were supporters of remote working long before it was as popular, and continue to be. We want to be flexible, offering our team members high autonomy in flat-structured teams focused on delivering value. 

A Manager Content Operations is capable of leading a strategic initiative cross OpCo or segment, guiding an end-to-end roadmap with many components towards a larger business outcome. The manager will mentor and lead other team members in his or her area. 

This role can be based in any of our locations: Belgium, the Netherlands or Sweden. We may consider fully remote applicants across Europe in certain circumstances depending on the role, so please do apply if you feel you can carry out this role remotely. 

🧑🏾‍🤝‍🧑🏼 What are our values? 

  • We reflect the values of the teachers and learners who use our products 

  • Creativity blossoms only when freed from fear 

  • Leadership is approachable and supportive 

  • We take strength from our diversity 

  • We are all part of, and serve, the Infinitas group of companies 

Required profile

Experience

Industry :
Learning & development
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Collaboration
  • Communication
  • Leadership

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