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Collections Specialist

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Experience with CRM systems, Strong communication skills, Attention to detail, Basic knowledge of accounting or finance is a plus.

Key responsabilities:

  • Track and update client files using CRM
  • Contact clients to gather updates and follow up on balances

BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
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Job description

This is a remote position.

Work Schedule: Monday to Friday , 8am-5pm GA Time (9:00 PM to 6:00 AM Manila time)


A Collections Specialist is responsible for managing client accounts, ensuring accurate record-keeping, and maintaining strong client relationships. Key duties include:
  • Tracking and updating client files using the CRM system.
  • Contacting clients via phone and email to gather updates and follow up on outstanding balances.
  • Recording all communications and financial data accurately.
  • Reconciling external financial records with internal data for accuracy.
  • Collaborating with the internal team to address client needs.
  • Providing excellent customer service and assisting with administrative tasks as needed.
Requirements
  • Experience with CRM systems for tracking and updating client files.
  • Strong communication skills for contacting clients via phone and email.
  • Attention to detail to accurately record communications and financial data.
  • Ability to reconcile external financial records with internal data.
  • Team player who can collaborate with internal teams to address client needs.
  • Excellent customer service skills and the ability to handle administrative tasks.
  • Basic knowledge of accounting or finance is a plus.
  • Strong organizational and time management skills.

    •

    Required profile

    Experience

    Industry :
    Human Resources, Staffing & Recruiting
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Microsoft Dynamics CRMFinancial Data ManagementProject CollaborationCash ManagementAccountingFinance

    Other Skills

    • Customer Service
    • Detail Oriented
    • Communication
    • Time Management
    • Organizational Skills
    Are you interested?

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