Vice President, Recruitment Operations

Overview:

At Medical Solutions, we’re people who care, helping people who care. No matter how you look at it, there’s a whole lot of care going on in our world and that’s just the way we like it. 

What do we do? Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we’re the very best at what we do. 

You’ll love our culture that’s filled with heart and soul. As a company and employer, we’re sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career.  

At Medical Solutions, you’ll find a great place to work and a career home. We’ve received Best Places to Work awards, landed top industry awards, and received accolades for the impact we’ve made in business and within our community.  

But the only way to really get to know us, is to join us. We think you’ll fit right in. 

Vice President, Recruitment Operations - Job Description:
The Vice President (VP), Recruitment Operations is a pivotal leadership role, responsible for overseeing and innovating recruitment strategies and execution across multiple staffing verticals, including nursing (acute and post-acute), allied health, direct hire, interim leadership, and per diem staffing. The VP, Recruitment Operations will ensure operational excellence, lead business process optimization (BPO) initiatives, and foster collaboration across a highly matrixed organization. This role is critical in driving recruitment success, delivering exceptional service to clients, and maintaining the organization’s competitive edge in the healthcare staffing industry.

Strategic Leadership:
• Design & execute a comprehensive recruitment strategy that aligns with the organization's business goals and staffing verticals.
• Lead efforts to ensure operational scalability and effectiveness to meet evolving client demands and market dynamics.
• Establish key performance indicators (KPIs) to measure recruitment efficiency, quality, and return on investment.
• Collaborate with senior leadership and cross-functional teams to forecast staffing needs and implement forward-thinking recruitment strategies.

Operational Innovations:
• Oversee and optimize recruitment operations by implementing scalable systems, tools, and technologies to enhance talent acquisition processes.
• Drive Business Process Optimization (BPO) initiatives to streamline workflows and improve efficiency across recruitment teams.
• Foster a culture of continuous improvement by leveraging data analytics and identifying areas for process and system enhancements.
• Ensure compliance with regulatory requirements, ethical standards, and industry best practices.

Collaboration in a Matrixed Environment:
• Partner with internal stakeholders across sales, account management, and operations to understand client needs and align recruitment strategies.
• Work collaboratively within a highly matrixed organization to drive alignment and integration across functions.
• Build strong relationships with partners across the enterprise.

Team Development:
• Develop, and mentor a high-performing BPO leadership team, fostering professional growth and retention.
• Establish a collaborative, performance-driven team culture that prioritizes accountability, innovation, and results.

Client and Candidate Engagement:
• Partner closely with recruitment and account management teams to deliver tailored recruitment solutions that address client needs.
• Develop and execute strategies to improve candidate engagement and satisfaction, ensuring a seamless recruitment journey.

• 15+ years of progressive leadership experience in staffing, with a strong preference for healthcare staffing.
• Bachelor's or Master's degree in a related field or applicable years of experience.
• Proven track record of managing multi-vertical recruitment operations, including nursing (acute and post-acute), allied health, direct hire, interim leadership, and per diem staffing.
• Demonstrated expertise in leading BPO initiatives and driving operational innovation in a matrixed environment.
• Experience with Vendor Management Systems (VMS) and Managed Service Provider (MSP) models and technology.
• Proven track record of successfully integrating companies and rolling out transformational change.
• Strong technical savvy with the ability to leverage and implement technology solutions to drive recruitment success.
• Highly effective communication/presentation capabilities of change to a large team in a hybrid environment
• Self-motivated, proactive, results-oriented professional with an ability to work with minimum direction.
• Strong ability to prioritize, multi-task, and work independently in an extremely fast paced, high growth environment.
• Ability to manage influence through persuasion, negotiation, and consensus building.
• Strong empathy for customers and passion for revenue and growth.
• Deep understanding of value drivers in recurring revenue business models.
• Analytical and process-oriented mindset.
• Enthusiastic and creative leader with the ability to inspire others.
• Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
• Ability to travel up to 25%.

Skills and Competencies:
• Trained in Lean / Six Sigma Principles
• Exceptional leadership and people management skills, with the ability to inspire and influence.
• Strong analytical and strategic thinking capabilities.
• Demonstrated organizational agility to navigate a complex, matrixed environment effectively.
• Political savvy with the ability to influence and build consensus across diverse stakeholders.
• Skilled at dealing with ambiguity and adapting to dynamic business challenges.
• In-depth knowledge of healthcare staffing trends, workforce dynamics, and compliance requirements.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in leveraging technology and data analytics to drive recruitment success.

Preferences:
• Staffing Industry experience
• Healthcare Staffing experience
• Medical field or terminology background

Some of the benefits we offer…  

• Insurance: Day 1 benefits (health, dental, vision, 401(k) + employer match after 6 months and 500 hours of employment and company-paid life insurance; short and long-term disability; supplemental life insurance for yourself, spouse & child(ren); and multiple voluntary benefits 

• Remote work option – we’re where you are! 

• Flexible PTO (PT-Oh!) 

• Flexible schedules 

• Award-winning training program  

• Connectivity stipend  

• Competitive compensation as part of our total rewards package 

• Opportunity for additional/bonus compensation through individual and company performance targets determined by the Company at its discretion 

• (8) paid Holidays 

• Paid parental leave 

• Employee Assistance Program (EAP) 

Why us?  

• We live our Values in all we do 

• Commitment to diversity, equity, and inclusion 

• Focus on total wellbeing 

• Employee Experience Team that provides perks in-office and virtually 

• Relaxed culture and casual dress (t-shirts and flip-flops welcome!) 

Learn more about Medical Solutions and what it’s like to be part of our team. Check out our Careers website, https://www.thebestjobieverhad.com.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

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