Client Strategist

About EyeCarePro

At EyeCarePro, excellence is more than a goalit's our legacy. As five-time recipients of the EyeVote Award for Online and Social Media Marketing Services, we are recognized for our unwavering commitment to quality and innovation in the eye care industry. Our team thrives on meaningful collaboration, driven by empathy, understanding, and a shared passion for achieving exceptional results.

We cultivate a professional, helpful, and friendly work environment that empowers our employees to excel. With a data-driven approach, we deliver client-focused value by aligning our strategies with their best interests. Our culture champions continuous learning and innovation, ensuring we remain at the forefront of digital marketing. Through proactive reliability and a commitment to personal and professional growth, we sustain our success and industry recognition.

Position Overview

Title: Senior Client Strategy Specialist
Type: Full-Time, Remote
Hours: 9 AM to 5 PM EST, Monday to Friday

As a Senior Client Strategy Specialist, you will lead the creation, management, and optimization of data-driven strategies that align with client and business objectives. Your role will be instrumental in driving client satisfaction, fostering long-term relationships, and achieving measurable outcomes like retention and revenue growth. If you are passionate about digital marketing and excel in strategic client management, this role is a perfect fit.

Key Responsibilities

• Client Strategy Development: Design and execute comprehensive strategies tailored to client goals, driving measurable outcomes like customer acquisition, retention, and revenue growth.
• Client Relationship Management: Serve as the primary contact for key accounts, fostering trust, open communication, and long-term relationships. Anticipate client needs and deliver proactive, innovative solutions.
• Cross-Department Collaboration: Partner with SEO, content, PPC, design, and development teams to ensure seamless strategy execution.
• Performance Analysis and Optimization: Continuously monitor metrics, derive actionable insights, and refine strategies based on performance data and market trends.
• Business Growth and Innovation: Identify opportunities for new services or channels within client accounts, driving growth and enhancing success.
• Strategic Reporting: Prepare and present performance reports and roadmaps, connecting results to business objectives and providing actionable insights.
• Project Management: Oversee multiple client projects, ensuring timely delivery, adherence to scope, and superior client satisfaction.
• Thought Leadership: Stay ahead of industry trends, sharing insights to enhance client strategies and representing the company at relevant events.
• Client Retention and Satisfaction: Maintain high client satisfaction and retention through exceptional service and consistent results.

Key Skills and Experience

Technical and Strategic Skills

• Client Strategy Development: Expertise in crafting data-driven strategies with measurable results.
• Data Analysis: Proficient in tools like Google Analytics and CRM platforms to inform strategic decisions.
• Digital Marketing: Strong knowledge of SEO, PPC, content, and social media marketing.
• Project Management: Exceptional skills in managing timelines and deliverables.
• Client Relationships: Proven ability to build and maintain trusting relationships.
• Innovation: Skilled at identifying growth opportunities and introducing impactful solutions.

Soft Skills

• Problem-Solving: Anticipate challenges and develop innovative solutions.
• Leadership: Guide teams and influence stakeholders to achieve objectives.
• Adaptability: Adjust strategies based on evolving needs and trends.
• Emotional Intelligence: Empathize with clients and align strategies to their goals.
• Communication: Exceptional presentation and interpersonal skills.

Experience

• 7-10 Years in Client Strategy: Experience in marketing or digital agencies is preferred.
• Proven Success: Demonstrated ability to achieve measurable outcomes for clients.
• Data-Driven Strategies: Proficient in leveraging data for performance tracking and optimization.
• Enterprise Clients: Experience managing complex strategies for global or enterprise brands is a plus.

Qualifications

• Bachelors degree in business, marketing, or a related field (or equivalent experience).
• Strong foundation in digital marketing strategy.
• Experience in medical marketing is a bonus.
• Ability to manage multiple projects in a dynamic environment.

Why Join EyeCarePro?

Join a team that values innovation, collaboration, and growth. At EyeCarePro, youll have the opportunity to make a meaningful impact by working with industry leaders and contributing to cutting-edge marketing strategies that drive success for eye care professionals.

If youre ready to excel in a supportive, forward-thinking environment, apply today! If you dont hear back within two weeks, please consider your application unsuccessful.