Enterprise Account Executive (Remote)

 Enterprise Account Executive 

 Location: Remote

Help shoppers, retailers, and the planet

Forward-thinking retailers retain revenue, reduce costs, raise shopper lifetime value and reduce return fraud with Happy Returns’ returns software and reverse logistics. We care deeply about taking returns off our customers’ plates, and we hope you do, too!

What is Happy Returns?

Retailers like Lands’ End, Everlane, PacSun, and REVOLVE partner with Happy Returns to make returns beautiful for their business, shoppers, and the planet.

Happy Returns is:

• Fully remote
• Loved and adored by shoppers — for proof, check out our 93 NPS.
• The only end-to-end solution for returns.

Come help us shape the future!

Do the best work of your life

We’re not solving a small problem, and we’re not addressing a small market. We’re going after returns—the part of online shopping that consumers say they hate most. As an Enterprise Account Exec, you have a substantial impact on revenue growth at Happy Returns. You will help drive success to identify, develop, and close new opportunities with enterprise merchants.

What You’ll Be Doing

• Work with Happy Returns and UPS internal teams (Sales, Customer Solutions, Client Success, Onboarding, Product etc.) to deliver winning solutions to retail partners and customers -- your success will largely be tied to your ability to build internal relationships
• Respond to internal sales leads from various sources (e.g. Sales, Customer Solutions) to identify and cultivate sales opportunities and develop a sales strategy
• As a returns subject matter expert, support account owners (UPS Sales and Customer Solutions) in developing strategies to leverage returns solutions that align with customers’ objectives and grow revenue for UPS
• Manage a sales pipeline
• Design, develop, and deliver, sales proposals and presentations on product benefits
• Negotiate contracts
• Stay current with company offerings and industry trends

Requirements

• Bachelor’s Degree
• 3-5 years of enterprise sales experience exceeding quotas 
• Excellent oral and written communication skills & outstanding presentation skills
• Experience with consultative, value-based selling
• Significant experience in complex, targeted account sales strategies
• Ability to manage a multi-threaded sales process and competitive deals
• Ability to multitask and work efficiently and effectively to meet required deadlines
• Proficiency in Salesforce, and other CRM software, with aptitude to learn systems
• Prior experience with eCommerce 
• Negotiation skills
• Willing to travel for customer meetings and industry events

Diversity

We believe we work more productively and enjoy our jobs more when our team includes members with a diversity of backgrounds and life experiences. We seek to recruit candidates with diverse experience and take all reasonable steps to ensure our work environment is welcoming and respectful for everyone on our team.