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HR Generalist (Remote in Portugal)

Remote: 
Full Remote
Contract: 
Full time
Salary: 
15 - 38K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Portugal

Offer summary

Qualifications:

Bachelor's degree in Human Resources or related field., 2 years of experience in HR administration., Knowledge of employment law essential., Familiarity with HR software and MS Office..

Key responsabilities:

  • Provide HR administrative support and manage inquiries.
  • Assist with onboarding, offboarding, and compliance reporting.

Otonomee logo
Otonomee Scaleup https://www.otonomee.com/
51 - 200 Employees
About Otonomee
Founded in 2020, Otonomee is one of the world’s first purpose built, remote first, outsourcing companies (BPO) who provides partner companies with outsourced sales and customer support solutions. We design, build and operate outsourced people and technology solutions for growing businesses. Our solutions help customers protect their brand as they grow their customer base, move into new markets and find efficiencies to support their growth. We leverage the benefits of a remote first model to attract talent from a wider talent pool and are achieving industry leading retention levels for our partners. Our services are available 24/7 in all European languages. We currently support partners operations in Ireland, the US, UK and across Europe.
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Job description

About The Role

Location: Remote based in (Portugal)
Terms: Permanente Contract / Full-Time 40h weekly
Salary:  Annual Gross 23,000 - 25,000 DOE Euros (inclusive of 2 holidays Allowances)
Schedule: Monday to Friday 


ABOUT THE ROLE


We are seeking a proactive HR Generalist with 2 years of experience to join our team. In this role, you will be the first point of contact for employees seeking support, providing a friendly and approachable presence.  

 

As an HR Generalist, you will assist in various administrative tasks, from maintaining our HR system to helping coordinate employee medical examinations. You will play a key role in preparing reports and supporting learning and development initiatives, making a real impact on our team’s growth and success. 


WHAT YOU'LL BE DOING

Employee Support: 

 

  • Managing general inquiries and providing HR administrative support via the ticketing system, ensuring requests are addressed and redirected as needed.

 

Administrative Support: 

 

  • Provide exceptional administrative support to the HR department, ensuring efficient operations and compliance with legal standards.
  • Maintain HR files and documentation, helping to keep employee information accurate and up to date.
  • Assisting in the preparation of employee certifications as required.
  • Assist with onboarding and offboarding processes, ensuring a seamless experience for new hires and departing employees.
  • Assist in the organisation of occupational health examinations, ensuring compliance with health and safety regulations and maintaining up-to-date records.
  • Help organise administrative processes related to HR matters, including training.

 

Compliance and Reporting: 

 

  • Assist in the preparation of HR reports and metrics.
  • Support the collection and updating of necessary documents for compliance with labour legislation. 

 

Learning and Development Administration: 

 

  • Support the coordination of training and development activities, assisting in the administration of training sessions.

 

 

HR Data Analysis and Reporting: 

 

  • Analyze HR metrics and data to identify trends, patterns, and areas for improvement.
  • Prepare and present HR reports, providing insights and recommendations to drive informed decision-making.


Your profile
  • Bachelor's degree in Human Resources, Business Administration, or a related field. HR qualifications or knowledge is essential, but Business or Administrative qualifications combined with HR knowledge (acquired through team management, for example) will also be considered.
  • Ideally 2 years of experience in administrative roles within Human Resources.
  • Knowledge of employment law.
  • Excellent organisational skills and attention to detail.
  • Ability to handle sensitive and confidential information with discretion and professionalism.
  • Strong interpersonal skills with the ability to build rapport and maintain effective working relationships at all levels.
  • Excellent client service skills, with a commitment to providing outstanding support.
  • Excellent time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
  • Excellent interpersonal and communication skills, with the ability to build effective relationships with stakeholders at all levels.
  • Familiarity with HR software and systems. 
  • Good knowledge of MS Office applications.
  • Proficiency in English is essential.
Why us?
  • The ability and autonomy to be able to work from where you want.  
  • A competitive salary
  • WFH allowance (20 Euros per Month)
  • Meal Allowance (7.63 Euros per working day)
  • Online Gym and Wellbeing Studio.  
  • The opportunity for professional growth.  
  • Fun company events and team outings.  
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About us

Otonomee is a purpose built, fully remote BPO. Otonomee was founded in 2020, headquarted in Ireland, to provide a different offering in the BPO industry. Otonomee provides global premium customer support to innovative Brands in Healthtech, Fintech, E Commerce, SaaS & Facilities Management.

Otonomee’s Founders and Senior Leadership Team had experienced firsthand the challenges in the traditional BPO industry. The pandemic (i.e. the adoption of remote work as viable working model) created an opportunity to build a new, vibrant business that solved those challenges for team members and for clients.

By leveraging Otonomee’s remote working model, we provide premium Customer Experience with a high quality, flexible and entrepreneurial approach.  Our Clients’ share our commitment to great Customer Service by promoting a positive employee experience and sustainable & equitable future.

Otonomee is a purpose driven company and a Certified BCorp since 2023. This means that we are one of 9,000 companies globally verified to meet high standards of social and environmental performance, transparency, and accountability.

We encourage equality, diversity, and inclusion in the workplace, promoting dignity and respect for all. We welcome your unique talents and contributions, our inclusive culture inspires us to be curious, be bold and speak openly. We strive for an inclusive culture where we all can feel respected, valued, and connected – Together we grow

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Compliance ManagementHR Data WarehouseEmployee Assistance ProgramsHR OperationsHuman Resources Information System (HRIS)Employment and Labor Laws

Other Skills

  • Microsoft Office
  • Organizational Skills
  • Social Skills
  • Time Management
  • Communication
Are you interested?

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