Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Work Schedule: Monday to Friday 9:00am to 6:00pm Perth Time with 1 hour unpaid break

Location: Remote

Job Description

Join a thriving real estate agency as a Property Management Assistant. You will streamline operations, enhance client communication, and support the growth of a premium property management portfolio. This role offers an opportunity to develop your real estate management skills while contributing to a high-quality, client-focused agency.

Responsibilities

Communication Management:

Serve as the primary contact for tenants, property owners, and contractors.
Ensure timely, professional responses to inquiries and requests.
Maintain regular follow-ups with tenants (3-month checkups) and property owners (6-week updates).
Coordinate maintenance requests and update relevant parties.
Manage tenant communication regarding rent arrears and lease renewals.

Administrative Efficiency:

Update property and client data in CRM systems.
Track and report key performance indicators (KPIs).
Create and manage lease contracts and renewals.
Organize contract management and record-keeping systems.
Prepare tenancy applications and lease agreements.

Financial Support & Reporting:

Assist with payroll processing and bank reconciliations.
Ensure accuracy in payroll and reconciliation tasks.
Prepare monthly KPI reports with actionable insights.
Monitor rental payments and follow up on overdue accounts.

Marketing & Growth Support:

Assist with social media management and lead generation.
Support property listings, including drafting descriptions and organizing images.
Help maintain and enhance the agency’s premium reputation.

Key Role Outcomes & Success Measures

Communication Management
- Success Measure: 100% adherence to communication schedules, 24-hour response time.
Administrative Efficiency
- Success Measure: Zero errors in data entry, 100% on-time contract submissions, 95% maintenance task completion rate.
Financial Support & Reporting
- Success Measure: 100% accuracy in payroll and reconciliations, on-time KPI report delivery.

Requirements

Strong written communication and professional email/reporting skills.
High attention to detail and accuracy in data entry and financial tasks.
Proficiency in Microsoft Office Suite or Google Workspace.
Basic understanding of accounting principles.
Ability to learn new software, especially property management and CRM tools.
Excellent time management and task prioritization skills.
Customer service orientation and proactive problem-solving skills.
Real estate industry knowledge is preferred.
Experience in tenant inquiries and lease documentation is a plus.

Benefits

Independent Contractot Perks:

Permanent Work from Home
Immediate Hiring
Steady freelance Job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

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