Company Overview
Avanceon is a leading innovator in technology-driven manufacturing, transforming the production of essential products for a sustainable future. Our mission is to leverage technology through collaboration and innovation to transform the manufacturing of essential products.
Job Summary
We're seeking a highly motivated and customer-focused Customer Service Representative to join our team! As a key member of our customer service team, you will provide exceptional service to our clients, addressing their inquiries, concerns, and issues in a professional and efficient manner.
Key Responsibilities
- Provide excellent customer service via phone, email, and other channels
- Manage and resolve client inquiries and concerns
- Educate and empower clients to prevent future issues
- Maintain accurate records, files, and documentation
- Collaborate with internal teams to ensure effective communication and issue resolution
Requirements
- 1-2 years of experience in customer service or a related field
- Excellent written and verbal communication skills
- Flexibility to adapt to changes and maintain productivity in a dynamic work environment
- Strong problem-solving skills and attention to detail
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
- Work from home
- Tuition Assistance Program
- Bonus programs
Schedule
- Monday to Friday
- Full-time and part-time positions available
Pay
- $35.00 - $40.00 per hour
- Expected hours: no less than 40 per week
- Location: Remote
If you're a motivated and customer-focused individual, please submit your application to join our team!
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