Remote Revenue Cycle Supervisor Pre-Service

We are growing… come grow with us!

Are you looking to join a company that values their employees and offers opportunities for career growth? Surgery Partners Shared Service Center is looking for motivated employees to join their team remotely! Competitive pay and full benefits offered, as well as comprehensive training to ensure success. Surgery Partners prides itself in promoting a culture of diversity and inclusion. Our Shared Service Center has a supportive management team committed to providing the tools needed for a successful team focused on collaboration, communication, and individual growth potential.

Surgery Partners owns and operates more than 180 locations in 32 states, including surgical facilities and ancillary services comprised of multi-specialty physician practices and anesthesia services. Apply now to explore joining our fast-paced and growing team!

JOB TITLE: Pre-Service Supervisor, Shared Service Center (SSC) 

GENERAL SUMMARY OF DUTIES:

This Tampa, FL- based remote position is responsible for supporting the Revenue Cycle Manager and supervision of Pre-Service specialists. Effectively reduce front end categorical denials and increase patient responsibility collections, prior to the date of service. Must be an effective communicator who can express himself/herself daily in a professional manner, both verbally and in writing, as well as be an initiative-taking professional who can identify front end trends and solve them in a timely manner.

SUPERVISED BY:  Revenue Cycle Manager

REQUIREMENTS:

• Results oriented & thrives in a fast-paced, high-energy environment
• At least 3 years of medical collections and/or Front Office experience preferred
• Able to develop and maintain excellent communication with and establish positive working relationships with staff, payers, peers, and leadership
• Knowledge of medical terminology and ability to analyze denials to effectively implement policy and procedures to reduce front end denials and DSO.
• Ability to organize work and manage change

ESSENTIAL FUNCTIONS: 

• Supervises Daily operations of Pre-Service Team to successfully reduce front end categorical denials and reduce DSO / days in A/R.

• Assists the Revenue Cycle Manager in implementing and monitoring departmental policies, procedures and relationship building

• Reviews and Reports Weekly and Monthly Front End Categorical Denials

• Coaching & Development including materials and training

• Supervises and Reviews Key Performance Indicators, tracks any employee deficiencies, as well as participates in drafting and delivering disciplinary action 
• Works with manager to draft team peer to peer evaluations and QA Reports monthly
• Stays Current on all current applicable Payer Medical Coverage Guidelines and requirements. Informs management and other staff members of changes and keeps documentation current and accessible to team. Provides team education to address the updates.