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Job Description Summary:
The Manger, Sales Engineering will report to the Vice President, Global Sales Engineering and provide a key role supporting the sales of Rocket Software’s products and services. As a senior member of the team you will be responsible for coordinating a team of sales engineers on strategy and methods to increase operational efficiency.
Additional responsibilities include continual improvement of the operational efficiency of the team. This includes talent identification and nurturing, reporting and metrics, technical solution validation, onboarding and training of employees, managing the team budget and capacity planning.
The successful candidate will be an enthusiastic and professional individual with commercial acumen and professional presentation skills. A natural curiosity for understanding technical environments and willingness to learn about evolving solutions and best practices.
Essential Duties and Responsibilities:
- Communicate defined sales strategy and operational model to Sales Engineering team, monitor and enforce.
- Work closely with sales management to support and deliver defined strategy, operational model and revenue goals.
- Effective management of the SE team in order to avoid gaps in knowledge and coverage, track utilization and resolve resourcing conflicts as necessary.
- Work as a global Sales Engineering and Customer Success team by sharing knowledge and resource where appropriate in order to meet the overall goals of the business.
- Ensure continuous monitoring, improvement and development of the SE team both locally and as part of the global SE team where appropriate.
- Engage with the global SE VP on matters of relevance or concern and provide timely updates on key issues.
- Support major and strategic sales opportunities and ensure that other relevant members of the Rocket team are engaged as required. Escalate to senior management as appropriate.
- Monitoring and control of budget and expense management.
- Represent the voice of the customer by gathering feedback from them and prospects about the product. This includes how the product compares to the competition, missing functionality, market shifts and other important insights.
Required Qualifications:
- 5+ years of sales engineering or related work experience
- Strong presentation skills.
- Ability to be proactive and self-sufficient.
- Experience of dealing with customers of different sizes in a pre-sales setting.
- Ability to use SalesForce.
- Familiarity with sales methodologies such as Force Management, Solution Selling.
- Demonstrated ability to handle objections and think on your feet.
- Ability to work with and gain input and resources from multiple teams and disciplines.
- Capacity to explain technical solutions to a business focused customer.
- History of leading by example.
- Committed to Rocket's core values of empathy, humanity trust and love
Preferred Qualifications:
- Experience of working in a high growth technology company.
- Track record of project leadership and successful completion.
Education:
- Bachelor's degree in Computer Science, Information Technology or related field.
Travel Requirements: Up to 40% (US)
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The base salary range for this role is $149,079.74 - $186,349.67 /year. Exact compensation may vary based on skills, experience, and location.
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What Rocket Software can offer you in USA:
Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)
Healthcare coverage options to fit you (and your family’s) needs
Retirement savings, with matching contributions by Rocket Software
Life and disability coverage
Leadership and skills training opportunities
Two paid work days for off-site training
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
