Customer Service Agent at Telecom Networks

About Us

At Telecom Networks, we are committed to providing top-quality telecommunications solutions and outstanding customer support. As a rapidly growing company, we are looking for dedicated Customer Service Agents to join our team. This is a remote opportunity with flexible full-time and part-time options.

Job Overview

As a Customer Service Agent, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and providing exceptional service. If you have strong communication skills and enjoy helping others, we’d love to hear from you!

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat in a professional and friendly manner.

Resolve technical issues and provide troubleshooting assistance.

Process orders, account updates, and service requests.

Maintain accurate customer records and documentation.

Escalate complex issues to the appropriate departments when necessary.

Ensure customer satisfaction by providing timely and effective solutions.

Qualifications:

Previous customer service experience is a plus but not required.

Excellent verbal and written communication skills.

Strong problem-solving abilities and attention to detail.

Ability to multitask and work efficiently in a remote environment.

Comfortable using customer support software and basic computer applications.

Availability for full-time or part-time shifts, including evenings or weekends if needed.

Why Join Us?

Flexible Work Options – Choose between full-time or part-time schedules.

Remote Opportunity – Work from the comfort of your home.

Growth Potential – Opportunities for career advancement in a growing company.

Supportive Team – Join a collaborative and friendly work environment.

If you’re passionate about delivering excellent customer service and want to be part of a dynamic team, apply today and start your journey with Telecom Networks!