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Part-Time Admission Counsellor

Remote:

Full Remote

Contract:

Part time

Work from:

India

Offer summary

Qualifications:

Background in Learning Development or CSBT preferred., Strong communication and interpersonal skills., Customer-centric approach is essential., Prior experience in counseling, sales or support is a plus..

Key responsabilities:

Engage with potential students via calls, emails, and chats.
Assist applicants through the admission and enrollment process.

Masai

201 - 500 Employees

See all jobs

Job description

About the Role:

We are looking for a passionate Admission Counsellor to guide prospective students through the enrollment process and help them make informed decisions about their learning journey. This is a remote, part-time opportunity with potential for a full-time role based on performance. Candidates with a background in Learning & Development (L&D) or Communication Skills and Behavioral Training (CSBT) will be preferred.

Key Responsibilities:

Engage with potential students via calls, emails, and chats to understand their aspirations and recommend suitable programs.
Explain course details, curriculum, and career opportunities to help candidates make informed decisions.
Assist applicants through the admission and enrollment process, ensuring a seamless experience.
Follow up with leads to improve conversion rates and meet admission targets.
Maintain accurate records of interactions and provide regular updates to the admissions team.
Collaborate with internal teams to enhance the student experience and address inquiries efficiently.

Requirements:

Background in Learning & Development (L&D) or Communication Skills and Behavioral Training (CSBT) is preferred.
Strong communication and interpersonal skills with a customer-centric approach.
Prior experience in student counseling, sales, or customer support is a plus.
Ability to work independently and meet targets in a structured manner.
Comfortable working in a fast-paced environment with evening work hours.

What We Offer:

Remote work with part-time hours.
Competitive compensation with performance-based incentives.
Opportunity for full-time conversion based on performance.
A chance to make a meaningful impact by guiding students toward their career goals.