About the Role
As an Inside Sales Manager you will be a customer advocate and strengthen existing customer relationships through outbound calls and emails. As a representative of Harman’s industry leading Pro AV brands, you will have the opportunity to own the business relationship on selected customer accounts and play a crucial role in driving revenue growth within the Midwest territory. The ideal candidate will have an understanding of professional audio-visual products and solutions, a passion for building strong customer relationships, and the ability to meet and exceed sales targets.
Your Team
This role will report directly to the Director of Sales while working with the Territory Sales Managers and Independent Sales Representatives.
What You Will Do
Manage CRM opportunities, sales, open service tickets
Achieve monthly and quarterly sales targets by working with Harman customers, partners, and internal stakeholders and Independent Sales Representatives.
Identify new business opportunities to expand our customer base, and nurture existing accounts to drive customer loyalty and repeat business.
Collaborate with cross-functional teams, including pre-sales, post-sales, and technical support, to ensure customer satisfaction and successful project implementations.
Conduct regular sales forecasting, analysis, and reporting to provide accurate visibility on regional performance.
Analyze market trends, customer needs, and competitive activities to refine sales strategies and maintain a competitive edge
Manage the daily backlog report
Perform other duties as assigned
What You Need
2-5 years of sales experience, preferably in B2B sales
Understanding of Pro AV, IT, and/or Collaboration technologies
Proficiency in using Microsoft Office (Word, Excel, Outlook)
CRM system knowledge, such as Microsoft Dynamics or Salesforce
Passion for learning and selling technical solutions
Customer-centric mindset
Strong written and oral communication skills
What is Nice to Have
Associate degree or higher in business management or a related field
Prior experience in the sale, or support of sale, of Pro AV equipment
Experience working in a large matrix organization with diverse teams and cultures
What Makes You Eligible
This role is eligible to work remotely, ideally in the Midwest, preferably in Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota. Or full-time with option to work out of the Northridge, CA or Richardson, TX office locations.
Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
Access to employee discounts on world class HARMAN products (JBL, Harman/Kardon, etc.)
Opportunity to collaborate with talented teams across the world
Inclusive and diverse work environment that fosters and encourages career development opportunities
Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog
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Salary Ranges:
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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