About the opportunity
We are looking for a data-driven Strategy & Operations Associate to join our Grow & Engage business domain - Customer Acquisition segment (Acquire), where you will play a pivotal role in growing our customer base, improving our acquisition funnel and the overall efficiency of user acquisition.
As part of our team, you’ll help shape strategic initiatives that drive growth, collaborating closely with cross-functional teams and leveraging data insights to inform key decisions.
In this role, you will:
- Support the creation and refinement of the Customer Acquisition (Acquire) segment strategies and roadmap, enabling prioritisation and decision-making.
- Proactively identify opportunities to optimize and innovate our acquisition funnel and customer onboarding journey.
- Prepare business cases to assess both initiatives and experiments' impact.
- Own execution monitoring of initiatives, analysing and reporting customer journey data to derive insights and actions.
- Lead project management efforts for product launches, focusing on operational readiness, project planning, and stakeholder management.
- Collaborate closely with Marketing and Product, driving alignment between marketing campaigns and product launches to maximize acquisition funnel performance.
- Become a central stakeholder for other departments, including Product & Tech, Marketing, Data, Compliance, Legal, Finance and Operations.
What you’ll need to be successful:
Background:
- Minimum of 3 years in a high-growth startup (preferred), fintech, banking, or consulting.
- Experience in growth marketing or product management is a plus.
- Bachelor’s degree in Finance, Accounting, Economics, Business Management, Mathematics, or related field from a top-tier institution.
- Proven experience in making data-driven recommendations and driving strategic outcomes through cross-functional collaboration.
- Proficiency in SQL, with the ability to independently source data and derive insights.
- Strong problem-solving ability to structure and define analyses to draw innovative conclusions.
- Effective visualization and storytelling skills for presenting insights.
- Interest and curiosity for the banking/fintech industry.
- Fluent in English.
If you're a motivated, detail-oriented individual with a passion for data analysis and driving business growth, we encourage you to apply!
Traits:
- Actively help yourself (and others) be successful
- Continuously learn and challenge the status quo
- Think globally, act locally
- Strong bias for action
- Give and receive open, direct and timely feedback
What’s in it for you:
- Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
- Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
- Come together with your team in the office for a dedicated day of teamwork each week, plus another day of your choice, and enjoy the flexibility of remote work the rest of the time. Some roles may require additional in-office presence.
- As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
- Additional day of annual leave for each year of service.
- A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
- A relocation package with visa support for those who need it.
Who we are:
N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.
We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.
Sounds good? Apply now for this position.
Equal Opportunities:
We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.
We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com.
Visit our website to learn more about Diversity, Equity, & Inclusion at N26.
