BizTalk Administrator

Position Overview
The BizTalk Administrator role involves providing technical support services for BizTalk applications. The position requires proactive monitoring, reporting, and maintaining BizTalk environments, as well as mentoring staff and ensuring adherence to SLAs. The ideal candidate will have experience with database administration and BizTalk and associated technologies to ensure system reliability, scalability, and performance.

Key Responsibilities

This role will provide BizTalk administrator support services with tasks that will include:

• Support all existing BizTalk-based data integration processes.
• Provide BizTalk Server Instance Reports as required. These are automatically generated reports that are designed to alert staff about operational state of particular server(s) in case of its failure. The reports shall contain specific information on the outages, critical performance or infrastructure issues, possible root cause, etc.
• Proactively monitor capacity in production and test BizTalk Environments, and take actions as required to avoid degradation or outage.
• Actively transfer knowledge and mentor staff members on various aspects of BizTalk administration, configuration, and development.
• Maintain and update BizTalk administration documentation.
• Provide BizTalk monthly patching support documentation and update SOP for continuous monitoring with agency data integrations used by the job scheduler.
• Monitor BizTalk queue in the current help-desk management tool and distributing helpdesk tickets to appropriate support staff.
• Timely update all assigned BizTalk-related helpdesk tickets.
• Ensure compliance with project plans, timelines, and deliverables.

Qualifications

• Proven 3+ years’ experience in support of BizTalk and database administration.
• Degree from a 4-year college or university or equivalent experience.
• Hands-on experience with BizTalk, SQL Server, Oracle, Microsoft Visual Studio, C#, or similar tools and technologies for data connectivity.
• Experience with help desk management tools and ticketing systems, e.g Track-It or similar tools.
• Strong communication skills for mentoring staff and providing status updates.
• Strong analytical, troubleshooting, and problem-solving skills and the ability to generate detailed reports on server instances.
• Ability to proactively monitor and manage BizTalk environments to prevent degradation or outages.
• Strong knowledge of BizTalk administration, configuration, and development.
• Proven experience in supporting and maintaining BizTalk Server environments.
• Excellent communication and collaboration abilities.

Preferred Skills

• Expertise in implementing BizTalk high-availability and disaster recovery configurations.
• Familiarity with cloud-based hosting solutions for BizTalk applications.
• Familiarity with Dynamic CRM is preferred.
• Knowledge of modern integration patterns and technologies.

ABOUT US

Precise Software Solutions, Inc., an SBA 8(a) program participant, is an innovative small business with a proven record of success delivering quality services and solutions to government organizations. A CMMI Level 3 company, Precise serves as a trusted advisor to senior technology executives and helps government agencies enhance and expand their information technology capabilities. Precise helps their customers capitalize on the efficiencies offered by technological advancements and ensures the integrity of their IT systems and programs so they can perform their public mission more effectively. The company is known for delivering agile and innovative solutions and specializes in strategic consulting, system modernization and integration, digital transformation and experience, infrastructure and cloud implementation, and data management and analytics.

BENEFITS AND PERKS: 

• Comprehensive Health Benefits (Medical, Dental and Vision) including High Deductible Health plan where company pays 100% of the deductible for your family.
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA) 
• Retirement Plan with 4% match and discretionary match at year end
• Paid Time Off (PTO): 15 days of PTO accrued per year; 7 holidays+ 3 Floating holidays; 2 Innovation days (paid training days)
• Short Term and Long-Term Disability
• Paid Parental Leave 
• Paid Jury Duty leave 
• Life and AD&D Insurance 
• Critical Illness Insurance
• Training and Development 
• Wellness Incentives & Discount programs
• Employee Referral Program 
• Annual Charity Donation Match 
• Awards and Recognition

Our Equal Employment Opportunity Policy

Precise is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment. The company is dedicated to seeking all qualified applicants.