At Stearns Bank, we’re helping people, entrepreneurs, small businesses, and local communities nationwide reach their full financial potential. Sound like something you want to be a part of? If so, we’re currently looking for a Documentation & Modification Specialist to join our team! This is a Fully Remote position.
Come see how we’re doing business unusual and charting our own path to reimagine a more inclusive financial services and banking ecosystem for all.
Benefits
Stearns Bank understands and respects that everyone is managing unique career, family, and wellness needs. That’s why we offer industry-leading benefits to employees to help them live healthy lives and bring their full selves to work every day. Benefits may vary for part-time positions. Some of those benefits include:
- Employee Stock Ownership Plan & 401k Plan with Employer Match
- Healthcare (Medical, Dental, Vision, Telehealth, Life insurance)
- 12-week Paid Medical Leave
- Paid Parental Leave: 21-weeks Primary Care Parent, 14-weeks Secondary Care Parent
- $5,000 Family Care Reimbursement
- Childcare, Elder Care, Student Loan Debt, Pet expenses, down payment assistance
- $1,000 Self Improvement Allowance
- PTO from 13 to 23 days depending on tenure. Cashout and Carryover options.
- 10 Days Sick Time
- 11 Paid Holidays
- 4 Days Volunteer Time
- 2 Days Self Allowance Time
- Tuition Assistance
For this position, we anticipate an annual salary range between $51,000 - 54,000. Final employment offers will be dependent upon the selected candidate’s relevant qualifications and experience.
JOB SUMMARY
The Documentation/Modifications Specialist provides support to the Account Managers & Client Relations Representatives at the Equipment Finance Division (EFD) to obtain the information needed to originate, process and close assigned equipment finance agreements & leases in accordance with established bank policies and procedures. This position will primarily interact with new & current EFD customers. Also Responsible for handling & completing customer modification requests, after the contract has been booked.
RESPONSIBILITIES
- Coordinates the activities involved in the administration of setting up a new lease or equipment finance agreement (EFA) such as sending out legal finance documents, requesting supporting documents and coordinating the disbursement of funds to the dealer.
- Ability to receive and make outgoing and incoming calls to retrieve necessary documentation and verbal confirmations of equipment delivery.
- Demonstrates accuracy in preparing lease/EFA documents & transactions.
- Demonstrates light sales skills to sell the product as needed.
- Demonstrates excellent customer service skills.
- Read & understand lease/EFA payment options for the customer using T-Value.
- Addressing & completing Modification Requests for post close modifications.
- Modification Requests including rewrites, equipment swaps, asset updates, payment restructures, due date changes, customer name changes, and assumptions.
- Collaborating with the sales department to ensure we have accurate information to complete the request.
- Sending complete modification requests to our credit department for analyst reviews.
- Communicating with customers and sending Modification documents to the customer.
- Ensure requests are being completed accurately.
- Working with the Closing & Compliance department to complete the modification.
- Understands the concept of leasing and stays on the cutting edge of current leasing trends by reading materials on leasing, etc.
- Attends and contributes to periodic meetings.
- Maintains a good working relationship with all employees and demonstrates teamwork.
- Maintains a solid understanding of the software programs associated with daily activities such as T-Value, M-Files, SalesForce and Microsoft Office programs particularly Outlook, Word, Excel and PowerPoint.
- Develops and strives to attain person goals & team goals.
- Develop and maintain good working knowledge of job responsibilities and procedures.
- Contribute to a favorable team environment and do so in a positive and professional manner.
- Willingly assist others as necessary to maintain workflow and address all customer requests in a timely fashion.
- Independently perform job responsibilities satisfactorily.
- Communicate effectively with customers, peers, and leadership.
- Quickly understand new information and sophisticated ideas.
- Understand the organizational structure of Stearns Bank N.A. and proper business behavior.
- Maintain an awareness of the business environment in which Stearns operates and promote Stearns bank N.A. organization, beliefs, strategies, and products.
REQUIREMENTS
- Occasionally lift and/or move up to 10 lbs.
- Literacy in English.
- Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools, or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk, or hear.
- Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
- Ability to work in a fast-paced environment.
- Ability to work at a computer for extended periods of time.
QUALIFICATIONS
- Excellent oral and written communication skills.
- Ability to be a flexible, effective teammate.
- Analytical & detail oriented.
- Strong organizational skills and ability to multi-task.
- Strong digital literacy.
THE COMPANY
Founded in 1912, Stearns Financial Services Inc. (SFSI) is a $3.2 billion, independently owned financial institution with locations in Minnesota, Florida and Arizona, and over 35,000 small business customers nationwide. Specializing in affordable housing financing, USDA and SBA lending, and small business and equipment financing, Stearns Bank is regularly recognized as one of the country’s top-performing banks and “Best Banks to Work For” by American Banker.
As a Star Tribune Top Workplaces award recipient and an award recipient of the Minnesota Business Magazine 100 Best Places to Work in Minnesota, Stearns takes pride in their team and holds their employees in extremely high regard. We offer a competitive salary and benefit package including our Employee Stock Ownership Program-one of the best long-term incentive programs in the nation. To learn more about Stearns Bank, visit www. StearnsBank.com
EQUAL OPPORTUNITY EMPLOYER /AFFIRMATIVE ACTION PLAN
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, or creed, religion, sex, marital status, familial status, sexual orientation, national origin, age, disability, veteran’s status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment.
