Coding Manager

Job Summary:

The Team Lead of Coding is responsible for managing the inpatient and outpatient coding and data abstraction function for our hospital clients by monitoring productivity and workflow and follow-up with management when needed. 

Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:

• Client set up, which includes client specific policies and appropriate technical set up to meet contract objectives.
• Monitoring and analyzing accuracy rates for coders/client
• Reporting to clients: quarterly accuracy rates, turnaround time (AR days) and case mix improvement.
• Resolution of reported client concerns.
• Manage Coding Advocate, Coding Provider, and Coding Lead employees; including monitoring of quality, productivity, and training.
• Determine client volumes for monthly invoicing of client.
• Back up coding as necessary.
• Maintain patient confidentiality.
• Maintain compliance with all Federal and State Laws and Regulations pertaining to the function of coding.
• Abide by AHIMA Code of Ethics.
• Provide excellent customer service.
• Manage budget.
• Proactively recruit, screen, and select candidates for current and future resource requirements.
• Effectively orient new hires to ensure a positive and productive employee engagement experience.
• Ensure structure and hiring plans (within budget) are appropriate for performance and productivity levels required.
• Utilize the company’s performance management program as designed to align individual performance to overall performance objectives.  Meet all completion requirements at a high-quality level.  Provide ongoing performance feedback.  Identify and take appropriate action for non-performance.
• Ensure each employee has a yearly performance review that is reviewed with the employee and the review to be sent to Human Resources each year.
• Ensure each employee has a clear and thorough understanding of their role and responsibilities.  Keep job descriptions current for each position.
• Actively support and participate in organizational development and training programs.  Meet all completion requirements at a high-quality level.
• Mentor, guide, and coach direct reports to expand their capabilities and performance.
• Communicate all corporate matters in a positive and timely manner as directed by Corporate Communications or senior management. 
• Administer all internal policies and procedures in accordance with corporate, human resources, budgetary, and finance guidelines.  Ensure accuracy of staff data records.
• Comply with all employment laws and regulations including, but not limited to, equal employment opportunities for all.

Staff Management

Responsible for ensuring area of responsibility has the talent and resources to meet short- and long-term organizational goals as well as ensuring maximum productivity and performance.  Responsibilities include, but are not limited to:

• Proactively recruit, screen, and select candidates for current and future resource requirements.
• Effectively orient new hires to ensure a positive and productive employee engagement experience.
• Ensure structure and hiring plans (within budget) are appropriate for performance and productivity levels required.
• Utilize the company’s performance management program as designed to align individual performance to overall performance objectives.  Meet all completion requirements at a high-quality level.  Provide ongoing performance feedback.  Identify and take appropriate action for non-performance.
• Ensure each employee has a yearly performance review that is reviewed with the employee and the review to be sent to Human Resources each year.
• Ensure each employee has a clear and thorough understanding of their role and responsibilities.  Keep job descriptions current for each position.
• Actively support and participate in organizational development and training programs.  Meet all completion requirements at a high-quality level.
• Mentor, guide, and coach direct reports to expand their capabilities and performance.
• Communicate all corporate matters in a positive and timely manner as directed by Corporate Communications or senior management. 
• Administer all internal policies and procedures in accordance with corporate, human resources, budgetary, and finance guidelines.  Ensure accuracy of staff data records.
• Comply with all employment laws and regulations including, but not limited to, equal employment opportunities for all.

Minimum Requirements:

Education/Experience/Certification Requirements

• 4-year degree or equivalent health information leadership experience; AHIMA certification required. AAPC credential accepted with Health Information leadership experience.
• Experience coding or managing coding services in a hospital or vendor environment.
• Excellent communication (written and oral) and interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills.
• Must be detail oriented and able to follow through on issues to resolution.
• Must be able to act both independently and as a team member.
• Excellent communication (written and oral) and interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills.
• Must be detail oriented and able to follow through on issues to resolution.
• Must be able to act both independently and as a team member.

Preferred Qualifications:

• 3+ years of HIM management experience
• In depth understanding of ICD-10 and CPT coding rules and regulations
• Ability to identify opportunities for improvement and make constructive suggestions for change.
• Flexible, persuasive, and tactful
• Demonstrated ability to elicit cooperation from a wide variety of sources, including upper management, line managers and operational personnel.

Why join our team?

• Work remotely with a work/life balance approach
• Robust benefits offering, including 401(k)
• Generous time off allotments
• 10 paid holidays annually
• Employer-paid short term disability and life insurance
• Paid Parental Leave