Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
As VP of General Medicine, your focus will be on increasing business growth through innovative solutions, higher utilization, and improved contract structures to maximize value for clients and members. In collaboration with various functional teams and stakeholders, you will grow these business lines and improve their financial performance, operational efficiency, user satisfaction, and clinical outcomes. You will also ensure that commercial field-facing teams have the appropriate tools, resources, and influence to address issues and blockers that are inhibiting bookings, revenue growth, or retention for these product lines and offerings for the USGH (US Group Health) Business Unit. This is a critical and exciting role, whereby you will lead the evolution of our telemedicine offerings, driving innovation and differentiation in an increasingly commoditized industry. You will develop and execute strategies to enhance virtual care product lines as well as Integrated Offerings that align to USGH Business Unit Strategy and Integrated Care Team Strategy.
Essential Duties and Responsibilities
Oversee the P&L of Virtual Care Products, focused on revenue and margin growth and value creation for customers through innovative telemedicine strategies.
Improve activation of existing General Medical membership and referrals into all applicable product lines through targeted engagement strategies.
Ensure that TDH Digital Experiences (e.g., TDH App 2.0) align with and achieve Virtual Care and Integrated Care Team business performance and client value objectives.
Partner with different business unit teams and functional areas to support the business performance of Healthcare Solutions integrated offerings, experiences, and virtual care product lines.
Work closely with Executives to execute on the growth priorities for Virtual Care Products and Integrated Offerings with commercial, product, marketing, clinical, operations, and finance teams.
Develop a deep understanding of the Virtual Care Products’ books of business and business metrics, driving forward strategies that enable revenue growth, retention, and enhanced utilization.
Partner cross-functionally to identify and execute white space opportunities for revenue and bookings within Virtual Care Products, leveraging chronic care, mental health, and primary care products.
Play a leadership role in evolving Virtual Care Products within new Integrated Care offerings, ensuring alignment with the Integrated Care Team strategy and chronic care, mental health, and primary care teams.
Work with sales leaders to ensure that Virtual Care Products and Integrated Offerings pipelines and value propositions support bookings and revenue growth goals.
Negotiate and improve contract structures to enhance business sustainability and competitiveness.
Coordinate with the client management team to ensure that clients see tangible value and return on investment.
Collaborate with marketing teams to ensure that client needs for marketing, optimal member enrollment, and overall awareness for products are met.
Work closely with Client Implementation teams to ensure that committed projects are delivered on time.
Work with Clinical and Data Science teams to ensure that outcomes are properly targeted, tracked, and reported back to clients in a way that showcases value.
Partner on initiatives to improve and maintain a high degree of member engagement for Virtual Care products and Integrated Offerings with Marketing, Product, and Clinical teams.
Receive Voice of Market/Client from Commercial teams and funnel insights into business strategy and marketing, product, clinical, and operational plans.
Collaborate with Commercial teams on GTM initiatives to accelerate growth and differentiation in the market.
Ensure alignment of Product partnerships to business strategy by collaborating with Business Development, Clinical, Product, and various BU-level teams.
Support deals and strategies with/for key clients to drive revenue and growth.
Required Qualifications:
Bachelor’s Degree; Master’s Degree (MBA, MPH, etc.) strongly preferred.
10+ years of experience leading cross-functional teams for business growth in virtual care products within a health plan or with a healthcare vendor, serving health plans or employer groups.
10+ years of experience with population health or care management intervention reporting up through enterprise, commercial strategy within a healthcare ecosystem; digital healthcare experience highly valued.
Track record of recognizing sales opportunities and partnering with Sales, Client Management, Marketing, Product, Data Science, and Clinical teams to maximize growth opportunities.
Additional Qualifications:
Demonstrated capacity to manage changing priorities and ambiguity while remaining calm and controlled.
Strong leadership skills with the ability to inspire vision and drive revenue and outcomes.
Excellent critical thinking, analysis, organizational, communication, and presentation skills.
Excellent relationship-building and influence skills with the ability to lead cross-functional teams through a matrix management structure.
Strong knowledge of client service and operational processes with an ability to maximize efficiency and enhance profitability.
Detail and process oriented.
High proficiency in MS Word, Excel, PowerPoint; exposure to Project, Salesforce, MS Teams, or other collaboration platforms.
Work Environment
Remote
Supervisory Responsibilities
Yes
The base salary range for this position is $240,000 - $275,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
About Us
Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.
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